We performed a comparison between Infor M3 and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."
"It's simple to use. You don't need any complex training to use it."
"The most valuable feature of the solution is that it is highly customizable."
"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth."
"Infor M3 has tailor-made packages for each and every industry."
"The user interface and user experience were good."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"The relation between CRM and Sales, that's the main strength of this ERP."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"I like that it's a complete ERP solution from production level to branch level."
"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"The most valuable feature of Microsoft Dynamics AX is material planning."
"Supply Chain Management is an excellent feature."
"Its initial setup was probably complex, but it is a very good system."
"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."
"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
"We can't make modifications to fit the client's requirements."
"We do not have access to daily projections."
"The UI has room for improvement and can be more user-friendly."
"There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."
"It needs better financials and reporting from the system, not through Excel."
"There is also slowness in database backup."
"There might be some features to support localizations that could be helpful to add."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
Infor M3 is ranked 9th in ERP with 13 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews. Infor M3 is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor M3 writes "The solution is a reliable, stable, and cost-saving ERP". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor M3 is most compared with SAP ERP, Infor LN, SAP S/4HANA, Infor CloudSuite and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and NetSuite ERP. See our Infor M3 vs. Microsoft Dynamics AX report.
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Cons:
Limited Rework functionality,
Poor functionality if you need Catchweight functionality
Process controls in logistics/procurement and manufacturing are controlled by order type in M3, AX has limited controls by order type etc.
Limited Allowance for shrinkage etc. in production
Limited Variance Reporting and Actual Costing functionality
Limited functionality fro managing potency of a raw material
Limited cross warehouse sourcing suggestions functionality
Limited family forecasting functionality
PROS
Nice GUI
Ease of development within integrated development suite.
cloudbased solution and future global use.
And html5 functionality