We performed a comparison between Kaseya Traverse and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"The remote support and data collection features are great."
"It's a simple and humble tool."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"It is a pretty stable solution...It is a pretty stable solution."
"Most of the features are pretty good and the solution is user friendly."
"It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"This solution offers a very good view of our network and allows us to effectively monitor performance."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"Reporting is a bit difficult."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"The tool needs to have some AI capabilities, which it lacks currently."
"Reporting is tedious and not organized in the way customers expect."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"We'd like to see a bit more automation in the future."
"The solution's customer service is not very good because the support takes too long."
"A feature I would ask for is for them to have this solution available for Linux systems instead of Windows."
"Each model has different features, so clients need to purchase a separate model for SQL monitoring, database monitoring, network traffic analyzer, HTTP traffic, etc. So each feature they need is in a different model, but customers would prefer an all-in-one solution."
"The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application."
"Technical support can be slow to respond."
"Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the ability to generate their own graphs, views, and so on; all of this must be done by an admin today."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
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Kaseya Traverse is ranked 67th in Network Monitoring Software with 7 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. Kaseya Traverse is rated 6.6, while SolarWinds NPM is rated 8.2. The top reviewer of Kaseya Traverse writes "A stable network monitoring tool requiring an easy initial setup phase". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Kaseya Traverse is most compared with LogicMonitor, Auvik Network Management (ANM) and PRTG Network Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our Kaseya Traverse vs. SolarWinds NPM report.
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