We performed a comparison between ManageEngine OpManager and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."
"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."
"Device monitoring is a good tool of this solution."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."
"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."
"It improves the status of my infrastructure, from networking devices to real-time machines."
"The product is easy to use and the web interface is fantastic."
"The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic."
"What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment."
"The remote probe feature in PRTG Network Monitor helps you monitor remote systems or your network at a lower cost than other solutions."
"I like the mobility of the PRTG Network Monitor and ITOps Dashboard."
"The most valuable feature of this solution is being able to see things graphically."
"The most valuable feature of PRTG Network Monitor is real-time monitoring."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"They should add more features to URL monitoring."
"I would like to see more enhancements made to the product."
"Real user and UI monitoring are not practical."
"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."
"The licensing model is confusing."
"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."
"We would like the solution's customize and build functionality to be more user-friendly."
"In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG."
"I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them"
"I would like to see network mapping."
"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."
"The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it."
"PRTG Network Monitor is okay to use, but you'll need some time to analyze the data. If it can automatically locate or identify the problem area, it would be more helpful to users."
"Having a Unix implementation or Unix installation could be an improvement. Right now, it's based just on Windows, and that's a problem for some customers."
"When it comes to third-party integration, one of the things we were looking at was putting some sensors onto our firewall, for instance. If there were a little bit more documentation and some step-by-step guides around that, that would be useful for us."
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ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. ManageEngine OpManager is rated 8.0, while PRTG Network Monitor is rated 8.2. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, Nagios XI, SCOM and WhatsUp Gold, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, Nagios XI and Fortinet FortiSIEM. See our ManageEngine OpManager vs. PRTG Network Monitor report.
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