We performed a comparison between Microsoft Azure vs. Salesforce Platform based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison of Results: Based on the parameters we compared, Salesforce Platform seems to be a superior solution. All other things being more or less equal, our reviewers found Microsoft Azure to be more difficult to deploy and far less flexible than Salesforce Platform.
"The most valuable aspect of the solution is the limitless possibilities of the infrastructure."
"The support is responsive and dedicated to SMEs."
"We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur."
"I have not had a problem with the stability. It is reliable."
"The most valuable features of the solution are ease of use and the enhancements are continually being updated."
"It is easy to deploy."
"The ability to quickly create and manage resources is critical to getting things done, Azure just makes getting things done a lot simpler."
"The most valuable feature is cloud-based storage."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"The most valuable feature is ease of use."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
"We've done a solid job managing past account history, enabling us to quickly review past activities and the contacts we've engaged with. Now, Salesforce has integrated a LinkedIn feature, streamlining the process by eliminating the need to manually input data into LinkedIn separately. This integration adds LinkedIn profiles to customer profiles, enhancing efficiency. They've also introduced a sales console platform."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"Difficult to understand how it works and it's an expensive solution."
"I would like to see the console improved."
"It is pretty secure, but it can always be more secure."
"Navigating the frequent changes in the interface has been a challenge, requiring effort to keep up with updates. Options or features that were once located in one window may unexpectedly move to another, making it hard to stay current with the changes."
"Support could be improved. If you pay for a higher plan, it's okay, however, the lower plans don't offer as good of a service experience."
"The solution could improve by providing better tutorials and documentation."
"Microsoft Azure can improve by adding more features for virtual machines, such as tier virtual machines."
"The platform should be available at the same price worldwide."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"Its documentation and price should be better."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"Areas of improvement can be around Engagement of Customers feature and approvals of transactional records."
"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
Microsoft Azure is ranked 1st in PaaS Clouds with 299 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 82 reviews. Microsoft Azure is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Microsoft Azure writes "Promotes clear, logical structures preventing impractical configurations and offers seamless integration ". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Microsoft Azure is most compared with Google Firebase, Amazon AWS, Oracle Cloud Infrastructure (OCI), Alibaba Cloud and Linode, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Appian, ServiceNow and Google Cloud. See our Microsoft Azure vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.