We compared SailPoint IdentityIQ and Microsoft Identity Manager based on our user's reviews in several parameters.
SailPoint IdentityIQ is praised for its efficient access management, user provisioning, and role management capabilities, along with seamless integration and robust reporting options. On the other hand, Microsoft Identity Manager is highly praised for its strong integration with Microsoft products, robust authentication, scalability, and comprehensive auditing features. SailPoint offers reasonable pricing and great customer support, while Microsoft emphasizes flexibility in customization and integration but may have higher setup costs. SailPoint is commended for delivering a substantial ROI, while Microsoft's functionality and ease of use in identity management processes are notable. Both products could benefit from enhancements in user interface and customization options.
Features: SailPoint IdentityIQ is praised for its comprehensive access management, efficient user provisioning, robust role management, customizable dashboards and reporting, and seamless integration. Microsoft Identity Manager excels in integrating with Microsoft products, offering robust authentication and authorization, and providing a user-friendly interface for simplified identity management. Additionally, users value the flexibility, scalability, and comprehensive auditing and reporting features of Microsoft Identity Manager.
Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome according to user feedback. In contrast, users have varied experiences with the setup cost of Microsoft Identity Manager, with some finding it high, especially with additional support or consultancy services required., SailPoint IdentityIQ delivers increased operational efficiency, improved user access management, and enhanced security. Microsoft Identity Manager automates identity management processes, streamlining workflows and reducing risks of unauthorized access.
Room for Improvement: The room for improvement in SailPoint IdentityIQ includes enhancements to the user interface and customization options, with users noting the complexity of the interface and the need for more flexibility in customizing the software. On the other hand, Microsoft Identity Manager would benefit from improvements in the user interface, navigation, integration with platforms and applications, and customization options.
Deployment and customer support: User feedback on the duration to establish a new tech solution with SailPoint IdentityIQ varies, with some users mentioning three months for deployment and an additional week for setup. In contrast, Microsoft Identity Manager users also mention three months for deployment but consider setup as part of the same timeframe., SailPoint IdentityIQ receives positive feedback for customer service, with responsive and helpful support staff. Users appreciate their professionalism and promptness. Microsoft Identity Manager is also praised for helpfulness, efficiency, and knowledgeable assistance.
The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Microsoft Identity Manager users. To access the review's full transcripts, download our report.
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The key benefit of Omada Identity is maintaining complete control."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"MIM's most valuable feature is its connectivity with Exchange."
"Very powerful synchronization tool."
"The feature that I find most valuable is the security layer of the identity and access management solution. The ability to secure on-premises and cloud-based workloads and to provide seamless authentication into hybrid workloads, which is also both on-premises and in cloud environments."
"Microsoft Identity Manager's documentation is good, and its end-user portal is user-friendly."
"The product’s most valuable feature is stability."
"It is a stable product. You will experience some issues with it, but it's a good product."
"The most valuable and most interesting feature is the conditional access."
"It is one of the easiest products to implement, which is one of the main advantages. The integration is easy. Unlike other products, it is not complicated to integrate."
"This solution is easy to configure."
"Has a great certification module with intuitive options."
"Provisioning in multiple environments."
"The solution is very good at the management of the identity lifecycle."
"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things."
"It is a stable tool, which we run in our complex environment."
"The solution’s stability and performance are good."
"It is simple and easy to implement."
"Omada Identity has a steep learning curve."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"The solution should be made more agile for customers to own or configure."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The user interface should have a more flexible design, where you can change it to your requirement."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"The information that is available for the Active Directory portal is segregated here and there."
"This product was only launched two or three years ago and it is still in the process of becoming stable."
"Some valuable features might go unused because they are not well-documented or connected clearly in user guides."
"In terms of the identity and access management solution for on-premises environment, I think Microsoft needs to eliminate or minimize the number of workloads for the solution to run in on-premises environment."
"It would be good if Microsoft Identity Manager Maybe could be integrated with Azure Active Directory directly and made as a cloud platform."
"The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports. Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product."
"They have to improve the User Entity and Behavioral Analysis."
"The setup was difficult. The deployment process is not quick."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
"The UI is complex."
"The mover process for this solution could be improved."
"Certifications could include additional access levels or practices."
"SailPoint IdentityIQ has a primitive AI engine."
"In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited."
More SailPoint Identity Security Cloud Pricing and Cost Advice →
Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews while SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews. Microsoft Identity Manager is rated 7.8, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". Microsoft Identity Manager is most compared with Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management, NetIQ Identity Manager and ForgeRock, whereas SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and SAP Identity Management. See our Microsoft Identity Manager vs. SailPoint Identity Security Cloud report.
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