We performed a comparison between Trellix Endpoint Security and NetWitness XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. NetWitness XDR is commended for its prompt threat response, seamless integration capabilities, and user behavior analytics. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. Users say NetWitness XDR could improve its threat intelligence and investigation. Some suggested updates to its reporting engine.
Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. NetWitness XDR provides effective 24/7 technical support. While some were satisfied with the response times, others experienced delays of up to 48 hours.
Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. Some users found the initial setup of NetWitness uncomplicated, but others faced challenges.
Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. The total cost of NetWitness XDR depends on the environment and the number of endpoints. Larger users can receive discounts, but users say the solution might be too pricey for smaller companies. NetWitness XDR provides various licenses, including some that feature premium support.
ROI: Users reported saving time by implementing Trellix Endpoint Security. NetWitness XDR has demonstrated positive outcomes by improving threat detection capabilities and facilitating digital forensics.
Comparison Results: Our users prefer Trellix Endpoint Security over NetWitness XDR. Users praised Trellix's extensive management capabilities, low resource usage, and reasonable price. NetWitness XDR receives mixed reviews for its slower performance, and complex licensing. Users also that NetWitness could improve its threat intelligence and user interface. Trellix Endpoint Security earned positive feedback for its customer service and support, while some NetWitness users were unsatisfied with response times.
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"The attack simulation is excellent; initially, this feature wasn't very robust, but Microsoft improved what we could achieve with it. We can now customize our practice phishing emails and include our company logo, for example. Attack simulation also helps integrate with third-party solutions where applicable and provides an overview of our security architecture through testing. The summary includes areas for improvement in our protection and what steps we need to take to get there."
"All of the security components are valuable including, antiphishing, antispam, and stage three antivirus."
"Another noteworthy feature that I find appealing in Microsoft Defender is the credit-backed simulation. This feature enables organizations to train their users on effectively responding to phishing emails through a simulated training environment."
"In Microsoft 365 vendor products, monitoring and connectivity across all Microsoft and third-party connectors enable viewing of all activity within those environments."
"The best feature is threat hunting. There are a lot of other features I like, such as the alert mechanism. The chain alert mechanism has a huge impact. It combines all the alerts into one incident and automatically correlates them with AI."
"The product is very easy to use."
"The ability to isolate and address viruses is the most valuable feature of Microsoft Defender XDR."
"Ability to isolate the machine when there are malicious files."
"This solution allows us to locate the malware in real-time."
"It is very easy to use, and its usability is great. The use cases are also very easy. The visualizations of the use cases are magnificent. You cannot find this in any other solution. From my point of view, it is great."
"The most valuable feature is the way it captures the traffic, and it contains every detail of the communication."
"NetWitness Endpoint's most valuable features are its interoperability across many different operating systems and the ease of pivoting from network to endpoint via a single console."
"The stability of the RSA NetWitness Endpoint is very good."
"It helps our security team respond more accurately when there are threats, then we get less false positives or negatives."
"Technical support is knowledgeable."
"It has a very simple like multi-tenancy option and scalability is outstanding."
"It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts."
"The product helps us by contacting us if there are any virus attacks on our system."
"The product has a robust reporting feature"
"The thing that I like is that they have gathered almost all the products in one management server, the ePolicy Orchestrator."
"The manageability of the product itself is its most valuable aspect. You have the underlying EPO, and on top of it, you can deploy the various components as you require. This is unlike other solutions like Symantec where you have to deploy everything or nothing. With this solution, you can choose to only deploy antivirus or only deploy a firewall, or only something else. I choose the components and that deployment is done through EPO. It makes manageability very flexible."
"We receive good protection with this solution."
"The solution includes a good combination of features for both signature and signature-less."
"It would be helpful if the solution could scan faster when it comes to scanning attachments to emails."
"The Defender agent itself is more compatible with Windows 10 and Windows 11. Other than these two lines, there are so many compatibility issues. Security is not only about Microsoft. The core technical aspects of it are quite good, but it would be good if they can better support non-Microsoft solutions in terms of putting the agents directly into VMware and other virtualization solutions. There should be more emphasis on RHEL and other operating systems that we use, other than Windows, in the server category."
"While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a cohesive identity experience."
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"There are still some components, such as vulnerability management within the vendor product, where improved integration would be beneficial."
"Just like in any solution, the price can always be cheaper."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"The contamination feature could be improved."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
"This solution needs an upgrade in reporting. I have heard from RSA that they are working on this, but as of yet it is not available."
"RSA NetWitness Network could improve on integration with non-native application integration."
"The deployment process is complex. I don't know why, but this solution will suddenly stop working. Logs stop coming. Often, one thing or another stops working. Most of the time, one of my team members is working with troubleshooting and working with technical support. Log passing is also one of the biggest challenge."
"I would like to see Security Orchestration and Response Automation (SOAR) integration."
"The solution lacks a reporting engine."
"When analyzing something, you have to click several times. It requires a lot of effort to find something."
"On the next release, they should build an easier way to see a repair option within the McAfee icon on your system tray. If there was an issue, you should be able to contact the user or just right-click on "repair". That would be a very good feature to add. That could be a place of improvement, just adding that button, or customizing it."
"The tool could provide more advanced protection."
"The DAC (Dynamic Application Containment) component of this product needs improvement."
"The VirusScan needs to improve in order to detect ransomware and other advanced threats."
"The user interface could be improved by making it more user-friendly. There are multiple solutions and there is no clear line differentiating all of them. There is a centralized console where we manage everything but most of the administrators feel a little confused when it comes to managing multiple products from a single place."
"One of the drawbacks is that it is not 100% secure."
"While we are pleased with the endpoint solution, there should also be a separate one for the firewall."
"It would be nice if the solution was a bit more stable."
NetWitness XDR is ranked 41st in Endpoint Protection Platform (EPP) with 15 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 96 reviews. NetWitness XDR is rated 8.0, while Trellix Endpoint Security is rated 8.0. The top reviewer of NetWitness XDR writes "Beneficial single unified dashboard, good native application integration, and high availability". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". NetWitness XDR is most compared with Darktrace, ExtraHop Reveal(x), CrowdStrike Falcon, SentinelOne Singularity Complete and Vectra AI, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our NetWitness XDR vs. Trellix Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Extended Detection and Response (XDR) vendors.
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