We performed a comparison between NinjaOne and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The most important aspect of this tool is the security it provides our company."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"Good at managing updates and for remote support."
"The installation is easy, it only took two minutes."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"NinjaOne's best feature is its monitoring."
"The most valuable feature is network traffic monitoring."
"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."
"Setup was straightforward. Initial deployment took two or three months."
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"The flexibility of this solution is amazing."
"The most valuable feature is service assurance."
"It has good graphs of what is going on within the operating system."
"We have found that Zabbix is more easy to use than other applications."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The graphical user interface could be improved."
"I would like to see more scripts for PowerShell commands."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"NinjaOne's reporting module is cumbersome."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The NinjaOne distribution server is highly dependent on an active directory."
"The ticketing system in NinjaOne is not the best."
"NinjaOne's pricing and user interface needs improvement."
"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."
"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."
"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."
"The server monitoring could be better."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"The product could be more secure and more stable."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
"The System Center Operations Manager can be improved."
More Juniper Mist Premium Analytics Pricing and Cost Advice →
NinjaOne is ranked 29th in Network Monitoring Software with 15 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. NinjaOne is rated 8.0, while Zabbix is rated 8.2. The top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, ConnectWise Automate and JIRA Service Management, whereas Zabbix is most compared with Centreon, Checkmk, Nagios Core, Amazon CloudWatch and SolarWinds NPM. See our NinjaOne vs. Zabbix report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.