We performed a comparison between Okta Workforce Identity and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is easy."
"Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
"It is flexible and easy to install."
"The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"It's easy to use and straightforward."
"The support for YubiKey is really good because you don't actually have to type in your username and password."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"The ease of deployment, ease of use, and speed of delivery is what I like about Okta Workforce Identity. It is very easy to use. For a lot of software, you need to be trained extensively and have a very technical background. Okta Workforce Identity is quite simple. You can integrate any software into Okta. They've got a network of 7,000 applications that easily integrate into it."
"You can quickly deploy the entire product with a basic config within couple of hours."
"It's agent-based. It's convenient to deploy and integrate."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"It's quite scalable."
"Symantec Siteminder Is both scalable and stable."
"Ease of use is very good, for administrating it. It's very well known."
"The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"The integration with third-party tools needs to be improved."
"Its pricing needs improvement."
"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."
"Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft."
"Support could be a bit faster."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
Okta Workforce Identity is ranked 3rd in Single Sign-On (SSO) with 59 reviews while Symantec Siteminder is ranked 13th in Single Sign-On (SSO) with 69 reviews. Okta Workforce Identity is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and CyberArk Privileged Access Manager, whereas Symantec Siteminder is most compared with Ping Identity Platform, ForgeRock, Auth0, Microsoft Entra ID and Red Hat Single Sign On. See our Okta Workforce Identity vs. Symantec Siteminder report.
See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.
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