We performed a comparison between OpsRamp and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Predictive analysis is a valued feature."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"Most features work fine."
"The technical support is fantastic, and they are fast to respond."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"Provides agentless monitoring so there's no need to install the agent on each server."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"The most valuable features of ScienceLogic are AI and machine learning."
"When it comes to features, the power pack is the most valuable."
"The tool is quite easy to deploy, and it offers very good support."
"It is simple."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"One of the valuable features is rapid dashboards."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"An area of improvement would be application monitoring."
"Automation is currently quite complex and needs to be improved."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They should improve their support process and add chat."
"The product must educate its strategic partners for deployment."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"It was challenging onboarding users."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"The product is not user-friendly."
OpsRamp is ranked 18th in IT Infrastructure Monitoring with 10 reviews while ScienceLogic is ranked 12th in IT Infrastructure Monitoring with 42 reviews. OpsRamp is rated 7.8, while ScienceLogic is rated 8.6. The top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and OpenText Operations Bridge, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow IT Operations Management. See our OpsRamp vs. ScienceLogic report.
See our list of best IT Infrastructure Monitoring vendors, best Event Monitoring vendors, and best AIOps vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.