Oracle Fusion Service vs QuickBase comparison

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1,470 views|679 comparisons
90% willing to recommend
Quickbase Logo
2,924 views|1,425 comparisons
98% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle Fusion Service and QuickBase based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution changes the way clients work to make it easier and faster.""The most valuable feature of the solution is that customers can easily understand it.""Oracle offers a wide range of applications, each capable of delivering significant value to our business.""Oracle Cloud Services integrates well. It has lots of APIs to integrate with other solutions, like the PBX we use from Cisco. The ability to integrate Siebel data with Cisco PBX was nice.""The service management features are valuable.""Oracle Service Cloud could improve the integration for older platforms.""Everything is managed by Oracle, so they have security in place.""The solution is completely cloud-based and very easy to access from anywhere."

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"QuickBase reminds me when a software license or a hardware support contract is near expiration so that I can initiate our company's procurement process in time and not miss a deadline.""I am impressed with the product's automation which makes everything easy.""Allows users have anytime/anywhere access.""The product is easy to use.""The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier.""We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared.""I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures.""The reporting tool: It helps in data analytics to provide the solution more efficiency."

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Cons
"Oracle Fusion Service needs to improve its documentation part because we do not have proper documentation.""The product's initial setup phase was very difficult.""Oracle changed the means by which users are created in the system. I would like this to be easier to implement.""Delivering the solution to clients can be quite complex and requires highly trained technicians with expertise.""Oracle Service Cloud could improve the integration for older platforms.""Lacks the ability to deploy custom code for customization.""We built some custom code to make a few functions easier. Oracle needs to look at what the customers do and integrate them into the product.""The product must provide modules for operations management."

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"I would like to see the reporting enhanced because some of them are not easy to generate.""The dashboard is not organized.""It would be beneficial for the QuickBase team to focus on improving the integration of cloud-based storage platforms within their product. In use cases like ours, where QuickBase serves as a centralized source of truth for construction projects, having seamless integration with platforms like Dropbox or OneDrive would greatly enhance the product's capabilities.""When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants.""I would like to see better options for producing paper reports from Quick Base, rather than viewing things exclusively on screen.""The product works constantly to modernize the platform and they have made quite a lot of strides in that. I would like them to add additional features that would help us make API calls.""The improved developer interface in some areas can be difficult to use for complex items.""They could enhance the ability to link records between tables directly without the need for additional automation to increase space and time."

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Pricing and Cost Advice
  • "This is definitely an expensive product compared to others on the market."
  • "Licensing fees are on the higher end and I rate them an eight out of ten."
  • "Oracle's pricing is quite high, and this cost can be a significant barrier, especially for smaller companies."
  • "Oracle Fusion Service is more expensive than Workday."
  • "There are no extra licenses, everything is included in the subscription, and the price is fixed."
  • "The product has average pricing."
  • "Oracle Fusion Service is a cheap and flexible solution."
  • "The tool is reasonably priced."
  • More Oracle Fusion Service Pricing and Cost Advice →

  • "The pricing for QuickBase is pretty straightforward, It is based on a per user/per month licensing fee."
  • "We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive."
  • "Quickbase is probably not the cheapest app out there. That said, it is worth its weight in gold. There is no other app that I know of in the market today that can do what Quickbase does."
  • "You have to negotiate the price because it varies based on the number of users you have, as well as how much cloud storage space you need."
  • "It is probably about 300 per license per person. There is just the licensing cost. There are no additional costs."
  • "The product is cheap when compared to other products."
  • "The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year."
  • "The solution is expensive and geared toward enterprise-level clients."
  • More QuickBase Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The vendor must provide a user-friendly mobile application. It must have a user-friendly interface.
    Top Answer:We use the solution to create work orders and service request updates. It is an integration between the field service cloud and the service cloud.
    Top Answer:The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier.
    Top Answer:The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year. As for data volume, there is a different pricing model once you… more »
    Top Answer:When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants. The recent changes have… more »
    Ranking
    8th
    out of 172 in CRM
    Views
    1,470
    Comparisons
    679
    Reviews
    14
    Average Words per Review
    389
    Rating
    8.3
    Views
    2,924
    Comparisons
    1,425
    Reviews
    8
    Average Words per Review
    559
    Rating
    8.4
    Comparisons
    Also Known As
    Oracle Service Cloud, Oracle RightNow
    Quick Base, TSheets
    Learn More
    Overview
    Deliver efficient service outcomes at scale when and where customers engage. Oracle Fusion Service is a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows tailored to your industry and use case.

    Trusted by more than half of the Fortune 100, QuickBase is a low-code platform for building, customizing, and integrating custom business applications. With more than 6,000 customers and 500,000 active users, QuickBase is the technology of choice for organizations that want to empower business users to solve their own challenges while maintaining the governance and security of an enterprise-quality app development system.

    Sample Customers
    Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
    Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
    Top Industries
    REVIEWERS
    Marketing Services Firm13%
    Comms Service Provider13%
    Transportation Company7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization76%
    Financial Services Firm4%
    Computer Software Company3%
    Manufacturing Company3%
    REVIEWERS
    Construction Company18%
    Financial Services Firm16%
    Manufacturing Company8%
    Logistics Company8%
    VISITORS READING REVIEWS
    Educational Organization70%
    Computer Software Company4%
    Manufacturing Company3%
    Insurance Company3%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise77%
    Large Enterprise16%
    REVIEWERS
    Small Business51%
    Midsize Enterprise19%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise72%
    Large Enterprise21%
    Buyer's Guide
    CRM
    June 2024
    Find out what your peers are saying about Microsoft, Salesforce, monday.com and others in CRM. Updated: June 2024.
    772,649 professionals have used our research since 2012.

    Oracle Fusion Service is ranked 8th in CRM with 30 reviews while QuickBase is ranked 16th in Rapid Application Development Software with 74 reviews. Oracle Fusion Service is rated 8.6, while QuickBase is rated 9.0. The top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". On the other hand, the top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". Oracle Fusion Service is most compared with Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud, Microsoft Dynamics CRM and Sales Creatio, whereas QuickBase is most compared with Microsoft Power Apps, Sales Creatio, OutSystems, ServiceNow and Mendix.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.