We performed a comparison between Palo Alto Networks Cortex XSOAR and Tines based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR)."I like the ability to run custom KQL queries. I don't know if that feature is specific to Sentinel. As far as I know, they are using technology built into Azure's Log Analytics app. Sentinel integrates with that, and we use this functionality heavily."
"Log aggregation and data connectors are the most valuable features."
"The Log analytics are useful."
"The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."
"The UI of Sentinel is very good and easy to use, even for beginners."
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications."
"The log analysis is excellent; it can predict what can or will happen regarding use patterns and vulnerabilities."
"Sentinel also enables you to ingest data from your entire ecosystem and not just from the Microsoft ecosystem. It can receive data from third-party vendors' products such firewalls, network devices, and antivirus solutions. It's not only a Microsoft solution, it's for everything."
"Its agility and scalability are valuable."
"The solution is very reliable."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"The product can automate security tasks."
"The product’s stability is good."
"They have a portal where you can find any kind of integration that you need."
"What I like most about Palo Alto Networks Cortex XSOAR is how user-friendly it is for development. It is much simpler to work with compared to similar tools I've used."
"The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
"The tool was vendor-neutral."
"The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."
"In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."
"At the network level, there is a limitation in integrating some of the switches or routers with Microsoft Sentinel. Currently, SPAN traffic monitoring is not available in Microsoft Sentinel. I have heard that it is available in Defender for Identity, which is a different product. It would be good if LAN traffic monitoring or SPAN traffic monitoring is available in Microsoft Sentinel. It would add a lot of value. It is available in some of the competitor products in the market."
"Not all information shows up in Sentinel. Sometimes there are items provided in 365 and if you looked in Sentinel you would not see them and therefore think they do not exist. There can be discrepancies between Microsoft tools."
"The dashboards can be improved. Creating dashboards is very easy, but the visualizations are not as good as Microsoft Power BI. People who are using Microsoft Power BI do not like Sentinel's dashboards."
"Everyone has their favorites. There is always room for improvement, and everybody will say, "I wish you could do this for me or that for me." It is a personal thing based on how you use the tool. I do not necessarily have those thoughts, and they are probably not really valuable because they are unique to the context of the user, but broadly, where it can continue to improve is by adding more connectors to more systems."
"The only thing is sometimes you can have a false positive."
"The playbook development environment is not as rich as it should be. There are multiple occasions when we face problems while creating the playbook."
"It is not a very scalable solution."
"They should provide integration with machine learning platforms."
"For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective. There should be an improvement in this area. I don't see issues with anything else. In terms of new features, I have heard that other products have EBA functionality. It would be good if this functionality could be added."
"The solution is complicated to learn."
"The formats are not compatible, are readily not available, and are not readable."
"The dashboard could be better."
"There is room for improvement in terms of the pricing model."
"The solution should be made a bit cheaper."
"Tines was a little bit more expensive than Torq."
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Earn 20 points
Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 42 reviews while Tines is ranked 24th in Security Orchestration Automation and Response (SOAR) with 1 review. Palo Alto Networks Cortex XSOAR is rated 8.4, while Tines is rated 8.0. The top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". On the other hand, the top reviewer of Tines writes "Vendor-neutral, increases response time, and enables to reduce staff by 30%". Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Fortinet FortiSOAR, Swimlane and CrowdStrike Falcon, whereas Tines is most compared with Torq, Splunk SOAR, Swimlane and ServiceNow Security Operations.
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