We performed a comparison between Prisma Cloud by Palo Alto Networks and Sysdig Secure based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Prisma Cloud offers extensive visibility and management features, such as Cloud Security Posture Management and Cloud Workload Protection. It seamlessly integrates with popular tools like Jira and ServiceNow. Sysdig Secure stands out for its DevSecOps integration, superb runtime security, and helpful Falco open-source tool. Prisma Cloud can be enhanced in several areas, including dashboard customization and integration with ticketing solutions. Sysdig Secure users suggest enhancing Cloud Security Posture Management (CSPM) and simplifying the dashboard.
Service and Support: Prisma Cloud by Palo Alto Networks has received varied feedback regarding its customer service. Some customers have commended its exceptional and prompt assistance, while others have encountered difficulties due to delayed responses. In contrast, customers have expressed satisfaction with Sysdig Secure's customer service, highlighting the competence and responsiveness of their support team.
Ease of Deployment: The initial setup process for Prisma Cloud by Palo Alto Networks was described as simple and uncomplicated. The clear documentation and help from engineers made setup much easier. On the other hand, the setup for Sysdig Secure was also considered easy to deploy and use, but it required dedicated personnel or a team with different roles.
Pricing: Users found Prisma Cloud's pricing to be reasonable and competitive. While Prisma Cloud isn't the cheapest solution, reviewers said the cost matches the value offered. The cost of Sysdig Secure varies based on the number of agents and the user's environment.
ROI: Prisma Cloud by Palo Alto Networks delivers value by preventing compromises, enhancing risk visibility, streamlining operations, and speeding detection times. Users have submitted no feedback on the ROI of Sysdig Secure yet.
Comparison Results: Prisma Cloud by Palo Alto Networks is preferred over Sysdig Secure. Prisma Cloud is praised for its simple initial setup process and ability to provide security across various cloud environments. Users also appreciate the Prisma Cloud's integration with other tools and comprehensive visibility. Furthermore, the powerful web GUI, anomaly detection, and continuous cloud compliance monitoring are also well-received. Users suggest that Sysdig Secure could benefit from streamlining its features and improving its Cloud Security Posture Management.
"PingSafe released a new security graph tool that helps us identify the root issue. Other tools give you a pass/fail type of profile on all misconfigurations, and those will run into the thousands. PingSafe's graphing algorithm connects various components together and tries to identify what is severe and what is not. It can correlate various vulnerabilities and datasets to test them on the back end to pinpoint the real issue."
"We like PingSafe's vulnerability assessment and management features, and its vulnerability databases."
"It's positively affected the communication between cloud security, application developers, and AppSec teams."
"The visibility is the best part of the solution."
"The offensive security where they do a fix is valuable. They go to a misconfiguration and provide detailed alerts on what could be there. They also provide a remediation feature where if we give the permission, they can also go and fix the issue."
"My favorite feature is Storyline."
"PingSafe offers three key features: vulnerability management notifications, cloud configuration assistance, and security scanning."
"It is advantageous in terms of time-saving and cost reduction."
"It has improved the overall collaboration between SecOps and DevOps. Now, instead of asking people to do something, it is a default offering in the CI/CD. There is less manual intervention and more seamless integration. It is why we don't have many dependencies across many teams, which is definitely a better state."
"It provides good visibility and control regardless of the complexity."
"It has helped us understand the dynamic topology of our containers, and manage security through the application of policies that our pipelines apply straight from Git."
"One of the most valuable features is the compliance of RedLock, which we are using for any issues with security. It flags them and that's the primary objective of that feature."
"The product provides very good network security."
"The CVEs are valuable because we used to have a tool to scan CVEs, at the language level, for the dependencies that our developers had. What is good about Prisma Cloud is that the CVEs are not only from the software layer, but from all layers: the language, the base image, and you also have CVEs from the host. It covers the full base of security."
"I like Prisma's ability to integrate with other tools. We can integrate it with Jira so that when Prisma triggers an alert, it opens a ticket in Jira. That was a big selling point for the product. There's a feature called the guest custom template that allows you to trigger alerts in Jira based on the template. That can also be added as a feature on Jira."
"The most valuable feature is the closed VPN connection, which provides better performance than traditional VPN boxes. For example, let's say a user in New York State normally connects in the East, but if they travel to the UK, they can connect to the same portal, which automatically redirects to any VPN gateway. We can control traffic based on Active Directory groups instead of the user's IP. That means a user in New York can access his application based on his user ID and AD group access when he travels to the UK or anywhere else."
"The log monitor is the most valuable feature."
"From a container-based standpoint, it offers excellent scalability to its users...I would tell those planning to use the solution that, from a container standpoint, it's excellent."
"The most valuable feature is the level of support that we get. Our solutions or customer success representative is very valuable. I see them as an extension of our security team."
"We appreciate this feature, especially when combined with CD monitoring. The implementation of requested features has been remarkable, such as scanning for compliance in CRM processes for the US government. We heavily rely on this feature to assess compliance with federal requirements."
"I see Sysdig as the most comprehensive solution in comparison to its competitors."
"The proactiveness of the support has been fantastic. Every time we mention something in a meeting that we're trying to do, he proactively takes that as an investigation topic and looks into it. He'll provide the solution even though we might not have asked him to investigate it."
"The tool has the capability to conduct scans initially. It can perform scans on your virtual machines, physical machines, containers, and container images. A standout feature is its ability to scan offline container images stored in your container registry. Additionally, it can scan runtime images in your cluster or on your host machine. This allows for the detection of vulnerabilities in running containers, including loaded libraries. Notably, the tool can identify which library vulnerabilities are already present in your system. An added advantage is its capacity to take action beyond threat detection. It has the ability to block access and respond to encountered threats."
"Sysdig Secure has many strong foundational features like compliance and benchmark, security, network access management, and vulnerability management."
"There's room for improvement in the graphic explorer."
"One of the issues with the product stems from the fact that it clubs different resources under one ticket."
"One of our use cases was setting up a firewall for our endpoints, specifically for our remote users... We were hoping to utilize SentinelOne's firewall capabilities, but there were limitations on how many URLs we could implement. Because of those limitations on the number of URLs, we weren't able to utilize that feature in the way we had hoped to."
"I would like PingSafe's detections to be openly available online instead of only accessible through their portal. Other tools have detections that are openly available without going through the tool."
"I export CSV. I cannot export graphs. Restricting it to the CSV format has its own disadvantages. These are all machine IP addresses and information. I cannot change it to the JSON format. The export functionality can be improved."
"In addition to our telecom and Slack channels, it would be helpful to receive Cloud Native Security security notifications in Microsoft Teams."
"It does not bring much threat intel from the outside world. All it does is scan. If it can also correlate things, it will be better."
"When we get a new finding from PingSafe, I wish we could get an alert in the console, so we can work on it before we see it in the report. It would be very useful for the team that is actively working on the PingSafe platform, so we can close the issue the same day before it appears in the daily report."
"While Prisma provides a lot of visibility, it also creates a ton of work. Most customers that implement Prisma Cloud have thousands of alerts that are urgent."
"The feedback that we have given to the Palo Alto team is that the UI can be improved. When you press the "back" button on your browser from the Investigate tab, the query that you're working on just disappears. It won't keep the query on the "back" button."
"They need to make the settings more flexible to fit our internal policies about data. We didn't want developers to see some data, but we wanted them to have access to the console because it was going to help them... It was a pain to have to set up the access to some languages and some data."
"In terms of securing cloud-native development at build time, a lot of improvement is needed. Currently, it's more a runtime solution than a build-time solution. For runtime, I would rate it at seven out of 10, but for build-time there is a lot of work to be done."
"One thing that is missing is Cloud Run runtime security—serverless. That would be great to have in the tool. It's not that easy to have Cloud Run in specific environments."
"We have discovered that Prisma is not functioning properly with GCP."
"A better correlation between the multiple products Prisma Cloud contains would be crucial. It would reduce the time spent looking at reports and enable you to get all the actionable insights across products. I think that Palo Alto is working on it, but they need to work faster because it doesn't make sense to have all these products in a single pane of glass without any correlation between them."
"The UI could use some improvement; we usually find the information we're looking for, but what fields can be clicked on and what workflow to follow to get the required information is not always evident. Sometimes we're all over the place, clicking around to drill in and uncover the alert and investigation details we're looking for."
"The dashboard could be more simple and show the more important issues that are detected first. We'd like to be able to set it up so more important issues show up more prominently in the dashboard."
"There was a security concern related to a specific feature. While the feature itself was promising, it posed a challenge. The situation revolved around code scanning. If your source code is hosted within your own premises, say on Bitbucket, you naturally wouldn't want your code to be accessible to external parties beyond your company. Keeping your code base private is a standard practice. However, in the case of code scanning using Sysdig Secure, they copy your code to their SaaS platform. This posed an issue for us. When we inquired about this, their response acknowledged the concern. In an upcoming release, they plan to enable code scanning within your on-premises environment through the assistance of an agent. This change is already in progress. While this tool stands out compared to existing solutions in the market, it's important to note that there are still some limitations to consider. Another drawback we encountered relates to our expertise with Kubernetes. The tool can monitor Kubernetes audit logs, triggering alerts and notifications. However, it falls short in terms of taking direct action based on these alerts. There are different methods of event capture, including through system labels and system calls, as well as via Kubernetes audit events. Notably, at the system level, Sysdig Secure can both detect and respond to events, allowing actions like blocking and warning. This proactive approach is effective at the system call level. However, when it comes to monitoring Kubernetes audit events, Sysdig Secure can only notify without being able to execute any further actions. It can't block access or containers. The vendor likened their role to that of a monitoring camera, observing events and sending notifications without the capacity to intervene. This limitation applies to Kubernetes audit events. Given that everything operates within our system, there is a workaround available: configuring system-level policies to block containers as necessary."
"Sysdig's biggest weakness is dashboarding and reporting. You have access to the data and can get everything you need, but we need the ability to summarize the information quickly in a format that senior leaders can understand. We report to the executive level and global board. I need to roll all that in-depth information into a quick summary, and their maturity level isn't there. I'm seeing that on the future road map, but it isn't there now."
"They should make it specific with a couple of features only."
"Reporting can definitely be better. Live dashboards should be configurable for a longer period of time rather than 30 days. Being able to go back in time to compare six months ago to today would be valuable."
"Perhaps, it could support more custom implementations, as our company utilizes custom implementations rather than standard ones. Configuring it requires a deep understanding and adjustment to our specific needs, which took some time. Other than that, I'm unsure about potential improvements. We were considering the possibility of compartmentalizing their tools. Currently, in Sysdig Secure, they bundle multiple features, and we are unable to use them individually. For instance, if we only need compliance scanning, we have to deploy the entire secure package. This is because of the way their agent functions, but I can't delve into more details."
"Banks and financial institutions cannot use Sysdig Secure because it doesn't sell SaaS-hosted versions for under two hundred working nodes."
"The solution needs to improve overall from a CSPM standpoint since they can't compete with Wiz or Orca."
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Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud-Native Application Protection Platforms (CNAPP) with 82 reviews while Sysdig Secure is ranked 13th in Cloud-Native Application Protection Platforms (CNAPP) with 9 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Sysdig Secure is rated 8.2. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Sysdig Secure writes "A security scanning tool with great insight on your workloads running anywhere". Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security, whereas Sysdig Secure is most compared with Wiz, Sysdig Falco, Aqua Cloud Security Platform, SUSE NeuVector and Qualys VMDR. See our Prisma Cloud by Palo Alto Networks vs. Sysdig Secure report.
See our list of best Cloud-Native Application Protection Platforms (CNAPP) vendors, best Container Security vendors, and best Cloud Security Posture Management (CSPM) vendors.
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