We compared SailPoint IdentityIQ and Saviynt based on our user's reviews in several parameters.
In summary, SailPoint IdentityIQ is praised for its user-friendly interface, automation, and customer service, while Saviynt stands out for its robust access governance capabilities and advanced identity and risk intelligence. SailPoint IdentityIQ offers reasonable pricing, while Saviynt is commended for its strong reporting and analytics capabilities. SailPoint IdentityIQ could benefit from improvements in its user interface, while users have expressed satisfaction with Saviynt's pricing and value for the cost.
Features: SailPoint IdentityIQ is praised for its comprehensive access management capabilities and customizable dashboards, while Saviynt stands out for its robust access governance capabilities and advanced identity and risk intelligence. Additionally, SailPoint offers seamless integration with other systems, while Saviynt boasts strong reporting and analytics capabilities.
Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome. Users have found the licensing process to be straightforward and transparent. On the other hand, users have expressed satisfaction with the pricing of Saviynt, finding it to offer good value for the cost. The setup cost for Saviynt is perceived as reasonable and the licensing process is described as straightforward., SailPoint IdentityIQ has been praised for operational efficiency, improved access management, and enhanced security, while Saviynt is commended for enhancing security, streamlining operations, and reducing costs.
Room for Improvement: SailPoint IdentityIQ could improve its user interface and customization options, as users find it overwhelming and difficult for new users. On the other hand, Saviynt has areas for enhancement in its performance, as noted by users.
Deployment and customer support: In user feedback, it was found that SailPoint IdentityIQ users reported varying timeframes for deployment and setup, with some taking three months for deployment and an additional week for setup. In contrast, Saviynt users also reported different timeframes, with some taking three months for deployment and others mentioning a week for both deployment and setup. However, some Saviynt users considered deployment and setup as the same period and not separate phases., SailPoint IdentityIQ has received positive feedback for its customer service, with users praising the responsiveness and expertise of the support staff. Saviynt's customer service is also highly praised for being helpful, efficient, and prompt.
The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Saviynt users. To access the review's full transcripts, download our report.
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"User provisioning and the role management features are good."
"Certifications and user provisioning features are the most valuable."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"Provides functionalities for various stages, such as joiner, mover, and leaver"
"One of the most valuable aspects of SailPoint is its open integration interface."
"Provides good authorization and authentication system functionality."
"The solution is pretty stable and simple to use."
"Has a great certification module with intuitive options."
"Saviynt has a lot of potential with many features available for users."
"The repository has many features where you can define primary and secondary owners."
"The product is flexible to use."
"Some of the self-service capabilities are quite powerful."
"Saviynt provides built-in access recommendations, while SailPoint IdentityNow offers access recommendations through a separate AI integration that requires additional licensing. Saviynt functions as a unified platform for various business operations, consolidating user and access data from multiple sources into a single platform. This allows for leveraging the same user base and data across different business functions, including access governance, privileged access management, data access governance, and third-party access governance. In contrast, SailPoint is a decoupled tool, requiring separate integration for managing access and permissions, especially for unstructured data. Saviynt's approach is more integrated and streamlined, providing a unified platform for access recommendations and various business operations."
"It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click."
"Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications."
"Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"The web GUI can be improved."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"Omada's reporting functionality is limited and could benefit from greater customization."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"The connectors are far too manual. This needs to be automated a bit."
"Scalability is hard, especially when you are doing it in real time."
"There's a lot of customization required to improve the user experience."
"Additional details during account aggregation failures to help quick troubleshooting."
"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."
"The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
"In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"The UI doesn’t enhance the user experience."
"We sometimes experience performance issues when the solution fails to process the data between two different applications."
"The tool is difficult to migrate."
"The solution is hosted on AWS cloud, and there is some dependency that affects our bottom line."
More SailPoint Identity Security Cloud Pricing and Cost Advice →
SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews while Saviynt is ranked 5th in Identity Management (IM) with 21 reviews. SailPoint Identity Security Cloud is rated 8.2, while Saviynt is rated 7.4. The top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Saviynt writes "Used for IAM, IGA, MFA, SSO, and access management". SailPoint Identity Security Cloud is most compared with One Identity Manager, Microsoft Entra ID, ForgeRock, Microsoft Identity Manager and SAP Identity Management, whereas Saviynt is most compared with Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity, Microsoft Identity Manager and Oracle Identity Governance. See our SailPoint Identity Security Cloud vs. Saviynt report.
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