We performed a comparison between Salesforce Einstein Analytics and Tableau based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"We have found the scalability to be very good."
"The solution scales extremely well."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The solution has great features which nobody can beat, you can do a lot of customizations, such as use different dimensions and colorize them. Additionally, you can use the numeric values for the customization, which is an exceptional feature."
"It is a complete solution allowing a lot of integrations, different graphics, multiple operations and analyzes our date and gives us meaning from it."
"It has been the best tool to work with from a self-service point of view."
"The action feature which Tableau has is very useful for us. If we click on one visualization, it will pass the value to another visualization. That interactivity within different visualizations is the most valuable feature of Tableau."
"Tableau has many different connectors for different databases. It's very easy to connect to MySQL, SQL Server, Amazon EMR, Presto, Redshift, BigQuery, and so on."
"The best use case for us is the solution's integration with Salesforce because we are also partners of Salesforce."
"Tableau is good for routine dashboards, and it has integration with Slack, through which it can send you daily updates."
"Very user friendly."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"The product must be more transparent."
"The product is expensive."
"The tool needs to simplify its features."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"If I have to develop any, for example, pie charts, I can develop them just fine. However, if I have to develop a donut chart, that I cannot do it in a simple way. There are tricks that I need to use if I have to design a donut chart. It should be more flexible and provide more visualization options."
"There are more than a powerful tool in the market, such as Microsoft BI."
"The extraction, transformation and loading of data in Tableau takes a lot of time and we do not have confidence that Tableau is showing all the data we need."
"The price could be better."
"Could have more integrations with different platforms."
"It would be nice to include more features on each dashboard."
"Most of the problems in Tableau Online that I have noticed have to do with performance or weird, inexplicable bugs that I can't pin down. For example, you might try unloading some data, and you'll be waiting for a long time without anything happening."
"The cost of owning the solutions from Tableau is much higher compared to any other analytical solutions."
More Salesforce Einstein Analytics Pricing and Cost Advice →
Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while Tableau is ranked 2nd in BI (Business Intelligence) Tools with 293 reviews. Salesforce Einstein Analytics is rated 8.2, while Tableau is rated 8.4. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Databricks, SAP Analytics Cloud, IBM Watson Explorer and Qlik Sense, whereas Tableau is most compared with Microsoft Power BI, Domo, Amazon QuickSight, SAS Visual Analytics and Databricks. See our Salesforce Einstein Analytics vs. Tableau report.
See our list of best BI (Business Intelligence) Tools vendors.
We monitor all BI (Business Intelligence) Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.