We performed a comparison between ServiceNow Discovery and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy."
"This solution provides excellent insights."
"The most valuable feature of ServiceNow Discovery is its performance."
"The service management and operations management modules are valuable."
"It has given us an understanding of each layer from a server application."
"ServiceNow Discovery works better than other products I've used."
"They provide the ability to see into the Discovery tools I want. They offer the best tool view."
"I find that the Discovery and scripting features are the most useful."
"The more valuable feature of this solution is the Exchange feature."
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"The product integrates with Remedy."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"The current limitation requires having mid servers or discovery servers in each data center for proper discovery, hindering the ability to discover assets across continents such as Asia Pacific and Europe."
"Whenever you try to discover something with the solution, you get errors that are not descriptive enough."
"It's an expensive platform."
"I feel that credential-less discovery could be improved."
"Improvements are required with the scripts used to collect the information from servers."
"They can expand on the plugins for some of the other tools."
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"Instead of AI, even GenAI should be introduced in ServiceNow Discovery."
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"This product has no real downside unless they fail to continue development of its capabilities."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
"The setup was complex. We had local support to assist us."
"I think they need to make reporting easier and more simple & dynamic."
"A lot of times, we have to do a lot of manual cleanups."
"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews while SolarWinds Server and Application Monitor is ranked 10th in Server Monitoring with 38 reviews. ServiceNow Discovery is rated 8.0, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, ScienceLogic and Oracle Enterprise Manager, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and PRTG Network Monitor. See our ServiceNow Discovery vs. SolarWinds Server and Application Monitor report.
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