We performed a comparison between Symantec Endpoint Security and Trend Micro Deep Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Trend Micro Deep Security is the winner in this comparison. Many Symantec Endpoint Security users report being unhappy with the product’s support and AI capabilities. In contrast, Trend Micro Deep Security receives high marks for its automated features and for its support.
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The product's initial setup phase is very easy."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"NGAV and EDR features are outstanding."
"The solution was relatively easy to deploy."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Impressive detection capabilities"
"The anti-virus and firewall policies are the most valuable features of this solution."
"Can detect and prevent attacks that are exploring common software vulnerabilities."
"The centralized console is great for us. It gives us one centralized console to manage all of the endpoints."
"I like the intrusion prevention and Sonar features."
"The solution is easy to manage."
"The most valuable features of this solution are that it is really easy to use, and it is secure."
"Some important features that are included are the built-in firewall and device control."
"SEP, the entire suite of components, provides good endpoint protection."
"One of the most valuable features is that it's a firewall-based solution. We just open the required reports to the server—to server communication—and that's how we use Deep Security."
"It serves its purpose and works well."
"We use the solution to detect malicious threats, secure the endpoints, and disable the UFT."
"For server security purposes, I like the product's firewall."
"There is a degree of set it and forget it in regards to the actual endpoints and what you can do with the console, which is nice."
"We've found stability to be great so far."
"Very user-friendly interface, easy to understand."
"Aside from the basic antivirus features, there are additional features such as vulnerability protection, firewall, etc. which are helpful."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution is not stable."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I haven't seen the use of AI in the solution."
"The solution should address emerging threats like SQL injection."
"The one thing I don't like about Symantec Endpoint Security is the amount of resources it uses."
"Technical support could be more responsive."
"We had an issue with the Broadcom migration. We had some problems with product support, and the deployment is tricky because it's an on-premises technology. Deploying any on-premises security solution is hard because you have to distribute the software."
"The stability was not the best. There were times when antivirus updates broke it. It wasn't necessarily self-updating - at least, not in terms of the virus signatures. It updated in terms of the executable files. Therefore, when Windows updates would come out, they often couldn't be installed, or the computer would hang due to the fact that the updates weren't compatible with the antivirus."
"If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems."
"There is a lack of reporting and alerts."
"Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client."
"It could use more feature parity between what is offered with their on-prem console as well as their hosted console."
"The situation with the currency in Turkey makes this solution a little bit on the expensive side, and if it were lowered then it would be more competitive."
"In the solution, servers often go offline for various reasons, requiring us to manually check the cause or issue, such as connectivity issues, and to find out why the agent went offline."
"As for what could be improved, I think it should come with an XDR facility without any extra cost. They're always releasing new features, but we need to pay extra for them."
"The updates for legacy systems are not rolled out frequently."
"Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us."
"f it had the capability of generating retroactive alerts it would be helpful."
"I think more work could be done on Deep Security's ability to handle dynamic threat scenarios."
"Trend Micro Deep Security security and scalability could be improved."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Deep Security is rated 8.6. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Deep Security writes "High availability, effective VPM, and responsive support". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Security for Business, whereas Trend Micro Deep Security is most compared with Trend Vision One Endpoint Security, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security and Kaspersky Endpoint Security for Business.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.