We performed a comparison between Trend Micro Apex One and VMware Carbon Black Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Carbon Black Endpoint is appreciated for its transparency, robust security measures, continuous monitoring, and utilization of cloud technology. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. Carbon Black could enhance its reporting capabilities, endpoint query tools, and compatibility with other systems. Users also suggest improvements in the solution’s forensic tools.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. Carbon Black Endpoint customer service earned mixed reviews, with some users reporting delayed responses or unsatisfactory issue resolution.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. Users say the deployment process for VMware Carbon Black Endpoint is relatively straightforward. The initial setup can be completed in a few minutes or hours, but the total deployment may take anywhere from a few days to several months.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Carbon Black Endpoint charges a fixed licensing fee per node. Some users noted that there are cheaper alternatives.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. While some said the ROI of VMware Carbon Black Endpoint was hard to quantify, other users reported successful defenses against malware attacks.
Comparison Results: Our users prefer Trend Micro Apex One over VMware Carbon Black Endpoint. Users praised Apex One's advanced features like centralized reporting and cloud-based solutions for remote work, while said Carbon Black's reporting and forensic analysis capabilities have room for improvement. Reviews of Trend Micro's customer service were generally positive, while the users had mixed opinions about VMware's support quality.
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The stability is very good."
"I get alerts when scripts are detected in the environment."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The product's initial setup phase is very easy."
"The most valuable feature is the analysis, because of the beta structure."
"It is stable and scalable."
"The setup is pretty simple."
"The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control."
"The solution can scale."
"The antivirus itself is also lightweight. It does not hamper the performance. It is not resource-hungry. It does not impact the overall performance of the device. It is just there, and it is easy to use."
"Stability is okay."
"The initial setup is pretty straightforward."
"The solution is stable and integrated into the system quite well."
"The most valuable feature is Vulnerability Protection."
"The graphical user interface is simple, making it easy to navigate without the need for additional training or complex documentation."
"It is a very complete platform."
"I found it very valuable as a whole. It is good at detecting anything and has kept us very safe. It is also very easy to use."
"The product's most valuable feature is its ability to be fully integrated with the VMware environment."
"What I like the most about it is the dynamic grouping, where you get to group endpoints based on setup criteria. That's pretty cool. I like the simplified policy management and simplified white-listing process."
"Carbon Black has very good market strategies."
"The solution is stable."
"The software uses very few resources; it is almost invisible to the end user."
"The initial setup is very easy."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution should address emerging threats like SQL injection."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Intelligence aspects need improvement"
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We're not sure if we're going to continue with those products or their products or we're going to switch to something else. That's why we stopped the immigration process. If we were going to replace another product, it's not really efficient to waste time on it moving patients and other clients."
"I would like to have DLP features implemented into Vision One Security."
"I think the one place where we like where they lacking is in a unified style dashboard."
"The integration could improve in this solution."
"There is room for improvement in next-gen attacks protection."
"Sometimes HTTPS sites are not blocked properly."
"I would like to see behavior analysis capabilities included."
"The reporting can be improved. We'd like to have had broader insights as to what was happening on a machine."
"As far as I know, Carbon Defense has nothing that can be installed on mobile devices. It lacks a defense solution for mobile devices, especially mobile tablets. I would like to see support for mobile devices and the pricing should be less than the pricing for a normal workstation."
"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."
"The product's stability could be improved."
"The endpoint machines need improvement."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"Performing a malware scan usually takes a lot of time, more than 24 hours."
"Needs improvement in the area of infrastructure for on-premise installation."
"Sensor deployment requires extensive fine-tuning, and creating deployment packages is time-consuming."
More Trend Vision One Endpoint Security Pricing and Cost Advice →
Trend Vision One Endpoint Security is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while VMware Carbon Black Endpoint is ranked 16th in Endpoint Protection Platform (EPP) with 62 reviews. Trend Vision One Endpoint Security is rated 8.2, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Trend Vision One and Cortex XDR by Palo Alto Networks, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint. See our Trend Vision One Endpoint Security vs. VMware Carbon Black Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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