We compared Acronis Cyber Protect and Dell Avamar based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Some customers express satisfaction with Dell support, but others said there is room for improvement.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Dell Avamar provides cost savings through data reduction, deduplication, and compression.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities.
"I like Acronis Cyber Protect's backup process and its management console is intuitive."
"The performance has been fine so far."
"Universal Restore is valuable to us."
"The solution is stable and reliable."
"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."
"For my first experience, it is the best software for backups, especially for a five-system backup."
"In our recent experiences, Acronis Cyber Protect proved most valuable during instances of colleagues facing migration challenges due to ransomware impacts. In these situations, where servers and backups were affected, having a backup stored in external drives or other devices within our data centers posed risks. To address this vulnerability, we decided to shift to a cloud backup solution."
"The pricing is fine."
"Easy to configure and highly reliable for backup."
"Effective in protecting the virtualization system and end points."
"The backup and recovery speed is very fast."
"The product is very powerful and offers very good performance."
"The solution scales well."
"It's simple to configure."
"Dell EMC Avamar has many valuable features. It's very stable and it's easy to manage."
"Its stability and deduplication capabilities are most valuable."
"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"The reporting can be improved."
"There are some limitations to the backup."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
"No technical support and minimal documentation."
"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."
"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."
"The interface could be more helpful for people."
"The screen design is a bit back-dated."
"The UI is quite old. We've been using this UI since last year, and they haven't changed it. It would be better to update the UI periodically and create attractive dashboards from an administrative point of view."
"We'd like to see something that could also work with Unix servers and physical servers to have a unified solution that works with everything."
"Performance can sometimes be affected when tools are utilized for tasks like backup or deep archiving."
"Some integrations are not in place, such as the email alerts, which are not compatible with Office 365 SMTP gateway."
"Interfaces need to be improved."
"It's very slow to backup and store information. It has two consoles and an application which are more difficult to use than a solution like Veeam."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews. Acronis Cyber Protect is rated 8.2, while Dell Avamar is rated 7.6. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker and Dell PowerProtect DP (IDPA). See our Acronis Cyber Protect vs. Dell Avamar report.
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