We compared Acronis Cyber Protect and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"Since the last version, everything has been improved."
"The web-based interface makes it easy to use."
"For my first experience, it is the best software for backups, especially for a five-system backup."
"The most valuable feature of Acronis Backup is the data recovery and restoration details."
"One of its most valuable aspects is its user-friendly interface."
"In my opinion, it's the best product for end-users and PCs."
"The licensing model is very good."
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"The initial setup is easy."
"The ease of use is the most valuable feature. It is a very simple system compared to just about any other back up technology. It is extremely easy to use and very versatile."
"The most valuable feature of Rubrik for me is its user-friendliness and efficiency."
"The feature that I found most valuable is Live Mount. You can either mount a virtual machine from a snapshot, or you can mount a volume from the snapshot. You can mount one disk to the server to retrieve data, or you can mount the whole VM, rename it, and use it as a test VM. If your VM gets corrupted, you just mount one from the snapshot, and you have your production VM's backup. So, Live Mount is definitely the best feature for me as an end-user."
"It has a single pane of glass interface."
"The system is able to determine when it is the best time to do backups. This is SLA-driven, and if it is not possible to maintain this SLA, the system will tell you too."
"In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are needed, they are always quick to respond and very knowledgeable."
"Adaptative backup and SLAs simply allow you to tell a machine to backup without taking care of the backup window."
"If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good."
"We have issues with the SQL databases which are a little shaky."
"For smaller companies it's a little more challenging to maintain."
"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."
"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."
"Improved support for immutability and Utility AirGAP could be beneficial."
"The solution could use a single sign-on integration that can default to the admin dashboard. Right now, it's only username and password. If you had had an additional two-factor authentication, this would be beneficial for me."
"There are times when the backups are slow. A faster backup would be better."
"I don't like Rubrik's user interface because it's not intuitive, and I find it hard to get the information I need."
"I would like for unmanaged backups to be able to be saved in a separate policy."
"If there was something that we could get Rubrik to fix, it would be when our DBS takes snapshots of a server or the database, the replication doesn't kick off fast enough. They can't remote it to the peer site and manipulate it back up in order to move it over, take a copy of production, slap it over, and test it out. As I understand, they are working on it. Replication works. We also get spoiled by how good things are now. We get to a point where it is so easy but when something isn't instant gratification, it seems that everything else is so amazing, why isn't this right?"
"In terms of what could be improved with Rubrik, we need to improve the backup for remote sites. The competitors are stronger in terms of their remote office back up. Rubrik needs to improve to be stronger for backup. This is the main thing."
"I hope to see enhancements in areas like data governance and the incorporation of new features in future updates."
"There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients."
"The licensing cost is quite high. That is something that needs to be worked out, because so many times it happens that the team does not have the budget or there are other issues at that time. Cost has become an important factor in deciding whether to continue with the Rubrik solution."
"A singular system is needed to manage all of the clusters."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Rubrik is ranked 4th in Backup and Recovery with 83 reviews. Acronis Cyber Protect is rated 8.2, while Rubrik is rated 9.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Dell PowerProtect DD (Data Domain), whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Dell PowerProtect Data Manager. See our Acronis Cyber Protect vs. Rubrik report.
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