We compared Amazon AWS and Google Firebase based on our user's reviews in several parameters.
In summary, Amazon AWS is praised for its scalability, reliability, cost-efficiency, extensive services, and excellent customer support, while users find Google Firebase appealing due to its seamless integration with Google services, real-time database functionality, scalability, ease of use, and diverse development tools. However, Amazon AWS users have concerns about the complex interface and pricing structure, while Google Firebase users seek better documentation, user interface customization, and error handling improvements.
Features: Amazon AWS is praised for its scalability, reliability, cost-efficiency, diverse services, user-friendly interface, and exceptional customer support. In contrast, Google Firebase stands out for its seamless integration with Google services, real-time database capability, scalability, beginner-friendly usability, and wide range of development tools and APIs.
Pricing and ROI: According to user feedback, Amazon AWS has varying feedback regarding pricing, setup cost, and licensing, with valuable insights on overall cost, initial investment, and terms of usage. On the other hand, Google Firebase is praised for its reasonable pricing options, straightforward setup process, and flexible licensing agreements., Users have highly positive feedback on the ROI of both Amazon AWS and Google Firebase. AWS is praised for its cost-effectiveness and wide features, while Firebase is commended for its data management and app performance.
Room for Improvement: The Amazon AWS product could benefit from improvements in user interface intuitiveness, documentation clarity, pricing structure comprehension, customer support responsiveness, service availability, reliability, and stability. On the other hand, Google Firebase could enhance its documentation, tutorials, user interface customization options, data querying flexibility, error handling, and error messages to offer users a more efficient and user-friendly experience.
Deployment and customer support: The reviews for Amazon AWS and Google Firebase indicate that users have varying timeframes for deployment, setup, and implementation. Some users suggest that these should be considered separately, while others imply that they are referring to the same period., Amazon AWS's customer service and support have been praised for their promptness, efficiency, and knowledge in resolving issues. On the other hand, Google Firebase's customer service is commended for its prompt assistance, helpfulness, and friendliness. Both receive positive feedback overall.
The summary above is based on 46 interviews we conducted recently with Amazon AWS and Google Firebase users. To access the review's full transcripts, download our report.
"The price forecasting and billing dashboard by service, with billing budgets and alerts, have helped us shut down resources that were accruing costs that we no longer needed, saving us money."
"It improves the speed for us to access vendors."
"The solution has good speed. It's very fast."
"The availability is good, you can get any service you need immediately."
"Amazon is a really good solution with high performance. They offer more connectors than some of their competitors, such as Microsoft Azure."
"Cloud Trail API log storage."
"It integrates well."
"Amazon AWS is very stable."
"Stability-wise, I rate the solution a ten out of ten."
"The most beautiful feature of Google Firebase is that it gives you a lot of functionalities out of the box, without you having to develop or having to complete a solution. For example, identity management is integrated, and security is out of the box, particularly security for the user and the ability of each user to see his data. I also like that Google Firebase has a really good performance and is comparable to MongoDB. It's on the same level, and sometimes, it's on an even higher level than MongoDB. Other functions that Google Firebase has that I find valuable include information dissemination, mail automation, and SMS, available out of the box. Another valuable feature of the solution is that it allows you to develop some functionalities on the server side, so you can write JavaScript functions on the server side and use those functions quite easily. Google Firebase gives you almost a full backend environment out of the box without you having to do any deployments or a lot of administration because all administration is given out of the box."
"Its simplicity makes it quite handy for my needs in app development."
"The product’s most valuable features are integration and hosting."
"The user interface is very good and easy to navigate."
"I love Firebase's notifications, crash analytics, and bug tracking. It gives you detailed reporting about app usage and users."
"This solution supports our real time database. We also use it for AB testing and for its Google Cloud functions. We make use of Crashlytics and reporting on details."
"The product is easy to use."
"The networking models used in AWS, while functional, do have room for improvement. This is especially the fact, considering that they are built/presented from a systems perspective."
"Faster API response times and an improved console experience would be better. Enhanced performance across APIs and the console would streamline our workflows."
"In terms of improvement, they should try to give more emphasis to the VoIP system."
"It's a good cloud, however, if I compare it with Azure, Azure is more of a feature-rich cloud."
"I think that the interface could be improved."
"The technical support package for free trial users should be built on and improved."
"I also use Google Cloud GCP and AWS cannot directly use the Azure EC2 consult. They could add that feature. Direct connection to the EC2 console server would be very useful."
"Amazon AWS should integrate AI capabilities."
"The only thing that I won't do on Firebase is the hosting side of things for a progressive web app because it feels like you actually still need to download the app first before you can actually get into the functionality of the app."
"The notifications must be made a little bit better."
"The product must support more complex queries."
"The cold start-up of the cloud function needs to speed up. For me personally, I'm not experienced in anything there, however, I've just read online it's a problem."
"The solution's pricing could be better."
"Their technical support needs to be enhanced with more support for customers."
"I would like to have a facility for testing possible scenarios by writing dummy data and then doing different queries."
"In Google Firebase, reporting is an area with shortcomings where improvements are required to be made in the future."
Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews while Google Firebase is ranked 5th in Infrastructure as a Service Clouds (IaaS) with 32 reviews. Amazon AWS is rated 8.4, while Google Firebase is rated 8.4. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Google Firebase writes "An application development solution that has a lot of services like storage, Firestore, and push notifications". Amazon AWS is most compared with Linode, Red Hat OpenShift, Microsoft Azure, SAP Cloud Platform and Dell ECS, whereas Google Firebase is most compared with Microsoft Azure, DigitalOcean, Oracle Cloud Infrastructure (OCI), Alibaba Cloud and Linode. See our Amazon AWS vs. Google Firebase report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.