Amazon CloudWatch vs DX Unified Infrastructure Management comparison

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4,311 views|3,484 comparisons
88% willing to recommend
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484 views|289 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Amazon CloudWatch and DX Unified Infrastructure Management based on real PeerSpot user reviews.

Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Amazon CloudWatch vs. DX Unified Infrastructure Management Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution offers very detailed metrics for their services.""The solution gives us very good real-time data.""The initial setup is easy.""What I found most valuable in Amazon CloudWatch is that it gives you detailed information, which I found helpful because it can even provide you with data for the past one minute, which is quite granular. That was what helped me most in terms of finding the root causes. Task automation is another valuable feature of Amazon CloudWatch.""It's a very simple logging system.""The detection is the most valuable feature.""It offers direct integrations with various storage providers, making it convenient to push logs from CloudWatch to these external platforms.""The alarms are one thing I love about AWS CloudWatch. It has alerts that notify us when resource use is approaching the limit."

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"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure.""The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts.""It is easy to implement but requires good planning.""It provides a comprehensive monitoring solution for our open systems.""I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment.""MultiWAN and Balance service""The monitoring of the applications to let our business know when things are performing and that they're up and available.""It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."

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Cons
"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration.""CloudWatch doesn’t monitor disk throughput by default.""The product’s documentation must be improved.""Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability.""There is room for improvement in the pricing, because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage.""The product's configuration has some challenges. The solution needs to be more user-friendly.""I found several areas for improvement in Amazon CloudWatch. First is that it's tough to track issues and find out where it's going wrong. The process takes longer. For example, if I get an exception error, I read the logs, search, go to AWS Cloud, then to the groups to find the keyword to determine what's wrong. Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming. It requires an entire twenty-four hours for scanning, rather than just one hour. This issue can be solved with Elasticsearch streaming with Kibana, but it requires a lot of development effort and integration with Kibana or Splunk, and this also means I need a separate developer and software technical stack to do the indexing and streaming to Kibana. It's a manual effort that you need to do properly, so log streaming should be improved in Amazon CloudWatch. The AWS support person should also have a better understanding of the logs in Amazon CloudWatch. What I'd like added to the solution is a more advanced search function, particularly one that can tell you more information or special information. Right now, the search function is difficult to use because it only gives you limited data. For example, I got an error message saying that the policy wasn't created. I only know the amount the customer paid for the policy, the mobile number, and the customer name, but if I use those details, the information won't show up on the logs. I need to enter more details, so that's the type of fuzzy matching Amazon CloudWatch won't provide. If this type of search functionality is provided, it will be very helpful for businesses and companies that provide professional services to customers, like ours.""I do not know whether or not CloudWatch can be integrated with on-prem services."

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"They need to continue to advance the filter capabilities, and provide more input fields.""We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue.""​We want to see more investment in the UI and the dashboard.""In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues.""We've had issues with pulling reports.""The UIM has no features through goods and services yet. ​""It is a little complex to use versus other softwares.""It would be good to implement views showing the aggregated status graphically."

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Pricing and Cost Advice
  • "We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."
  • "Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
  • "What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
  • "The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
  • "Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."
  • "The solution is expensive."
  • "The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
  • "The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."
  • More Amazon CloudWatch Pricing and Cost Advice →

  • "This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
  • "The product-price ratio is better than other brands such as Fortinet or SonicWall."
  • "The license cost depends on the number of probes and robots."
  • "Reasonable setup cost and licensing prices."
  • "CAD $400,000 annually."
  • "Customers pay for the license and the support."
  • "Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
  • More DX Unified Infrastructure Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The monitoring features are valuable.
    Top Answer:CloudWatch doesn’t monitor disk throughput by default. It is part of EC2. If EC2 forwards the logs, then we can do it.
    Top Answer:The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within… more »
    Top Answer:We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue. We would also like to see some enhancements in assignment… more »
    Top Answer:I primarily use DX UIM to capture performance data and faults.
    Ranking
    Views
    4,311
    Comparisons
    3,484
    Reviews
    33
    Average Words per Review
    438
    Rating
    8.2
    25th
    Views
    484
    Comparisons
    289
    Reviews
    6
    Average Words per Review
    508
    Rating
    8.2
    Comparisons
    Also Known As
    DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
    Learn More
    Overview

    Amazon CloudWatch is a monitoring and observability service provided by Amazon Web Services (AWS). It allows users to collect and track metrics, collect and monitor log files, and set alarms. With CloudWatch, users can gain insights into their applications, infrastructure, and services, enabling them to make informed decisions and take necessary actions. 

    It provides a unified view of AWS resources and applications, making it easier to troubleshoot issues and optimize performance. CloudWatch offers a range of features including customizable dashboards, automated actions, and integration with other AWS services. 

    The product is a scalable and reliable solution that helps businesses ensure the availability and performance of their applications and infrastructure.

    DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

    Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

    Sample Customers
    AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
    CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Healthcare Company13%
    Computer Software Company13%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm17%
    Manufacturing Company6%
    Government6%
    REVIEWERS
    Financial Services Firm23%
    Healthcare Company12%
    Comms Service Provider12%
    Insurance Company11%
    VISITORS READING REVIEWS
    Manufacturing Company20%
    Computer Software Company13%
    Financial Services Firm12%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise16%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    REVIEWERS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise64%
    Buyer's Guide
    Amazon CloudWatch vs. DX Unified Infrastructure Management
    May 2024
    Find out what your peers are saying about Amazon CloudWatch vs. DX Unified Infrastructure Management and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews. Amazon CloudWatch is rated 8.0, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and SolarWinds NPM, whereas DX Unified Infrastructure Management is most compared with ManageEngine OpManager, SCOM, DX SaaS, DX Spectrum and SolarWinds Server and Application Monitor. See our Amazon CloudWatch vs. DX Unified Infrastructure Management report.

    See our list of best Cloud Monitoring Software vendors.

    We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.