We performed a comparison between DX SaaS and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in Digital Experience Monitoring (DEM)."It supports numerous platforms."
"Actionable insight is the most valuable feature."
"DX allows you to customize and gives you a high degree of control."
"Technical support is great."
"Monitors the infrastructure asset and also monitors as an IT service."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"DX UIM is scalable."
"MultiWAN and Balance service"
"It delivers our customers many metrics, so they may make decisions"
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"It provides a comprehensive monitoring solution for our open systems."
"Old user interface and dashboards could be improved."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"Stability."
"The UIM has no features through goods and services yet. "
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"We want to see more investment in the UI and the dashboard."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
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DX SaaS is ranked 10th in Digital Experience Monitoring (DEM) with 3 reviews while DX Unified Infrastructure Management is ranked 31st in IT Infrastructure Monitoring with 120 reviews. DX SaaS is rated 6.6, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". DX SaaS is most compared with Zabbix, Nagios XI and Dynatrace, whereas DX Unified Infrastructure Management is most compared with DX Spectrum, SCOM, ManageEngine OpManager, Nagios XI and SolarWinds Server and Application Monitor.
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