We performed a comparison between AppDynamics Browser Real-User Monitoring and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution that helps address user issues well."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"The most valuable feature is the end-user monitoring."
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."
"The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"The stability of New Relic APM is very good."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"The solution is quite stable."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"I would like to see support for mobile testing and mobile monitoring."
"The pricing falls within the mid-range category."
"They do not have robust documentation."
"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
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AppDynamics Browser Real-User Monitoring is ranked 23rd in Application Performance Monitoring (APM) and Observability with 14 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, Sentry and AWS X-Ray, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our AppDynamics Browser Real-User Monitoring vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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