We performed a comparison between Arcserve UDP and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The backup is the most valuable feature. It also makes storage very easy."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"Global deduplication is the best feature of this solution."
"The recovery part of the product is very good."
"I like the tool's speed."
"It's simple to set up."
"It is a very stable solution...It is a scalable solution."
"We have seen ROI. It reduced the time for failover and failback by 90%."
"The file restoration is very helpful. They've improved it over the years to make it a lot more user-friendly and easy to do, which I appreciate. So, we use that quite a bit. The failover process is quite simple and intuitive. Even the configuration and setup are pretty easy to do. It is pretty easy to use. I've done the restoration of servers several times, not as a disaster. When an upgrade on a server goes wrong and it messes things up, I can just fail back to a previous version and try it again. So, that has been really helpful."
"Files can also be extracted from the VMDK at the remote site even when the VM is off."
"The most valuable tool is the dashboard, which allows us to immediately check the DLP status, replication data, and all other data needed to have cleaner and immediate control of the situation."
"RPO time for the copied-off VMs appears to be quite short."
"VMware VM replication over narrow WAN bandwidth."
"The most valuable feature is the ability to recover critical systems, such as public safety, within a few minutes. In addition, the RPO is six seconds of data loss, tops."
"The replication feature where it constantly replicates and sees that data is always in sync is valuable."
"We have to use a Microsoft hypervisor for installation which is expensive."
"The solution's reporting could be improved and should provide customized reports."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"Licensing is an area that needs improvement."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Backups are very slow and time consuming."
"The technical support of the product is an area of concern where improvements are required."
"The initial setup was complex."
"The licensing is confusing and complicated."
"The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement."
"When I have a technical question, it sometimes takes a while for tech support to respond."
"The only thing I really don't like about Zerto is that the ZVM has to be a Windows server. I can spin up any OBA template whenever I want to, but if it has an OS that's tied to it, then I have to involve the OS team from my company. That drives me crazy."
"Some of the integrations with our internal tools, in particular, company-specific ones, do not work. In cases like this, we have to ask for additional support."
"I would like to see some graphical improvements in Zerto's interface. There's an option to export a list of all of our servers, but the information isn't presented the way we want. We want it in a specified sequence broken down by region, etc. We can't manipulate the data when we export it. Maybe they could change it to look more like an Excel sheet, and we can customize the graphics and data. We suggested these improvements to Zerto through their portal."
"They could improve their online documentation."
"They definitely have room for improvement in a couple of areas. One is role-based access control. Right now, they don't have an identity source so they use the identity of the vCenter or the VMM. If they connected to an identity source like Active Directory and allowed for granular roles and permissions, that would be an improvement."
Arcserve UDP is ranked 9th in Disaster Recovery (DR) Software with 42 reviews while Zerto is ranked 2nd in Disaster Recovery (DR) Software with 236 reviews. Arcserve UDP is rated 7.6, while Zerto is rated 9.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Arcserve UDP is most compared with Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Acronis Cyber Protect, Veritas NetBackup and NAKIVO Backup & Replication, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and VMware Cloud Disaster Recovery. See our Arcserve UDP vs. Zerto report.
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