We compared Aruba Wireless and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Aruba Wireless is praised for strong connectivity, customer service, and reasonable pricing, while Mist AI and Cloud excel in intuitive interface, proactive troubleshooting, and positive ROI. Aruba Wireless focuses on seamless integration and scalability, whereas Mist AI and Cloud emphasize simplicity and efficient network management.
Features: Aruba Wireless stands out for its strong connectivity, seamless integration, extensive security measures, and scalability. On the other hand, Mist AI and Cloud excel in its intuitive user interface, easy setup process, AI-driven analytics, proactive troubleshooting capabilities, and seamless integration.
Pricing and ROI: The setup cost for Aruba Wireless is straightforward and doesn't require extensive technical knowledge. Users find the licensing flexible and customizable. On the other hand, Mist AI and Cloud offer a manageable setup cost and a straightforward licensing process that is not complicated., The user feedback indicates positive ROI for both Aruba Wireless and Mist AI and Cloud. Users appreciate the valuable and comprehensive features of Mist AI and Cloud, resulting in increased efficiency, improved network performance, and cost savings.
Room for Improvement: Aruba Wireless has received feedback on areas that could be enhanced. Mist AI and Cloud also need improvement in terms of performance, reliability, delays, disruptions, and the need for a more intuitive interface.
Deployment and customer support: The user reviews comparing Aruba Wireless to Mist AI and Cloud show that the duration required to establish a new tech solution can vary. Aruba Wireless users had mixed experiences, with some taking three months for deployment and an extra week for setup, while others only needed a week for both. On the other hand, Mist AI and Cloud users also had different experiences, with some taking three months for deployment and an additional week for setup, suggesting that these timeframes should be considered separately. However, in cases where users spent a week for both deployment and setup, these terms likely refer to the same period and should not be analyzed separately., Aruba Wireless has been highly commended for its customer service, with users praising the quality, responsiveness, and professionalism of the support staff. Mist AI and Cloud also receive positive feedback for their helpful and effective assistance, with users impressed by their availability and expertise.
The summary above is based on 63 interviews we conducted recently with Aruba Wireless and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"The solution is very secure."
"The simplicity is great."
"The artificial intelligence feature is very good."
"You can easily monitor, manage, and cover all your IT equipment."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"With Mist, every Wednesday they roll out new features."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"The 335-AP provides reliability, stability."
"The dashboard tells us who is using most of the bandwidth, and how many APs are not in good range, or that do not actually have good security. It shows us which users are trying to hack or how many users are trying to use BitTorrent. So it gives us very good visibility into the user."
"What I like most about Aruba Wireless is its stability, functionality, and performance."
"Scalability has been one of the easiest aspects of the Aruba Instant product line. As long as the models are compatible, you can simply connect it to your network and it will learn the settings from the other APs on the network and join the AP network."
"Aruba Wireless is reliable, and the signal strength is pretty good."
"For my organization, the most critical feature of Aruba Wireless is guest management."
"We appreciate the integration options that are available."
"The initial setup was very easy and intuitive."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"AI is the most valuable feature."
"I need a bit more time with it before criticizing the features."
"Enrolling into the tool is a tedious process."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"There is room for improvement in terms of support and installation."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"They should include SD-WAN features to it."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"The solution is expensive."
"Aruba Wireless could improve the interface, it does not have a smart web interface. Other solutions have smart web interfaces, such as Cisco Meraki."
"I wish the APs had the ability to enter in notes about a specific AP."
"Every month Aruba has new firmware. I don't know if it's good or bad but it's not good in terms of production. We can't upgrade our firmware every month, especially an enterprise company, because if we upgrade our firmware based on the latest firmware that Aruba has, that firmware is not stable. They're not 100 percent sure about it."
"They could work on energy consumption as this equipment needs a lot of energy."
"Aruba needs to be more competitive with newer products. Their legacy makes that more difficult for them."
"Aruba Wireless is a good product, but it still has some issues, especially at the beginning, where there's inconsistent syncing between the cloud and the APs. Sometimes, there's also a little lag when accessing the query."
"What I would like to have with these kinds of devices is the most enhanced security. For example, if I could apply security from wireless devices, that would be great. I would also like more enhanced reports on user adoption, who is getting what bandwidth."
"The urgent areas of improvement would be customer support, better tuned default settings, and documentation."
"Mist AI and Cloud should improve its integrations."
"Mist AI and Cloud need to improve the configuration speed."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
"The solution doesn't provide mail notifications currently."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"There are some technical issues that may require attention"
"There is no local support for Mist in Brazil."
"The inter-functionality with other vendors was a negative for us."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Aruba Wireless is ranked 1st in Wireless LAN with 138 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Aruba Wireless is rated 8.4, while Mist AI and Cloud is rated 7.6. The top reviewer of Aruba Wireless writes "The portal for centralized management and virtual controller for APs are very valuable". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Aruba Wireless is most compared with Cisco Wireless, Cisco Meraki Wireless LAN, Ruckus Wireless, Ubiquiti WLAN and Fortinet FortiWLM, whereas Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Meraki Dashboard. See our Aruba Wireless vs. Mist AI and Cloud report.
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