We compared Cisco Meraki Wireless LAN and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with exceptional customer service and reasonable pricing. Mist AI and Cloud stand out for their intuitive interface, AI-driven analytics, and proactive troubleshooting, with positive ROI and responsive customer support. Areas of improvement for both include network stability, reliability, and user interface enhancements.
Features: Cisco Meraki Wireless LAN offers stability, good performance, complete visibility, easy setup, user-friendly interface, cloud management, and device control. Mist AI and Cloud prioritize intuitive UI, easy setup, seamless integration, AI-driven analytics, proactive troubleshooting for faster problem resolution, and improved network performance.
Pricing and ROI: The setup cost for Cisco Meraki Wireless LAN is reported to be minimal and straightforward, while Mist AI and Cloud also offer a manageable setup cost. Both products have straightforward licensing processes, contributing to a positive user experience., The ROI for Cisco Meraki Wireless LAN has been positive, with improved network performance and enhanced security. Mist AI and Cloud have also provided significant returns on investment, with increased efficiency and cost savings. Both solutions offer valuable features and capabilities.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in signal strength, network stability, user interface, compatibility, firmware updates, and customer support. Mist AI and Cloud need enhancements in performance, reliability, system delays, disruptions, interface intuitiveness, and user-friendliness.
Deployment and customer support: The reviews for Cisco Meraki Wireless LAN indicate that the duration for establishing a new tech solution can vary, with some users taking three months for deployment and an additional week for setup. In contrast, the reviews for Mist AI and Cloud also mention three months for deployment and a week for setup, but suggest that these timeframes should be considered separately in some cases., The customer service of Cisco Meraki Wireless LAN is known for its exceptional support, promptness, and effectiveness. Customers appreciate the knowledgeable staff and their helpful guidance in resolving issues efficiently. On the other hand, Mist AI and Cloud have received positive feedback for their availability, responsiveness, prompt guidance, and expert assistance, contributing to a positive user experience.
The summary above is based on 61 interviews we conducted recently with Cisco Meraki Wireless LAN and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"In terms of reporting, in terms of all the user reports, it's very rich."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"It provides private network access, helping us protect our company’s devices."
"The solution is stable."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"The solution is pretty generic and easy to use."
"The simplicity is great."
"Overall, we've been very pleased with the performance."
"It enables quick deployment within all branches for the users."
"The product's cloud controller is easy to use."
"The automatic VMware update is very useful because you don't have to worry about outages and planning for VMware updates. It is very advantageous from a management point of view. The ability to restrict and review the clients connected to each of our segments. Additionally, the solution is easy to use."
"This product has allowed us to easily create custom SSIDs for clients and carve out the necessary bandwidth for clients needs."
"Cisco's technical support is very good and better than other vendors."
"It is cloud-based. You can manage it remotely from anywhere in the world, and you don't have to be on-site, which is a very big advantage."
"I really love their cloud-based dashboard which allows me to see all my locations from one location."
"The emailing of statuses is the most valuable feature."
"Regarding features, the solution seems to be very intuitive."
"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."
"The cost is the most valuable aspect of this solution."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"AI-driven automation helps implement the solution quickly."
"It's really easy to provision and support. Those are its main features."
"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"If you want to do more specific stuff, it's a bit limited."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"Enrolling into the tool is a tedious process."
"The price could be better."
"The solution is expensive."
"The product should include adaptive Wi-Fi to show a more accurate location."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"When we are using SSID roaming, it is not flexible in terms of which AP it connects to."
"Integration with the corporate LAN where Catalyst products are installed is a major challenge."
"The solution's pricing could be improved."
"We're are not fully utilizing the features of Cisco Meraki Wireless LAN to know a more in-depth analysis of what areas need to be improved. However, the security could improve. It would be a benefit to be able to lock out particular clients that are trying to connect from outside the building."
"I would like to see them improve their support where an assigned engineer can take the case all the way to closure. Usually, you get a different engineer calling regarding the same ticket."
"In the next release, I would like to see a third-party high tech center to connect multiple users to a particular network."
"The price could be slightly better, but then again, we negotiate deals every time so the market price isn't really relevant."
"Documentation could be improved, but everything else has been spot-on."
"The solution lacks documentation."
"The user experience should be improved. It's not user-friendly."
"There are some technical issues that may require attention"
"It would be beneficial to have support for the Chinese language."
"The solution doesn't provide mail notifications currently."
"The solution has various licensing policies. It will be easy to use if it is an open single license."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Mist AI and Cloud is rated 7.6. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ruckus Wireless, Ubiquiti Wireless, Cisco Wireless and Huawei Wireless, whereas Mist AI and Cloud is most compared with Aruba Wireless, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Meraki Dashboard. See our Cisco Meraki Wireless LAN vs. Mist AI and Cloud report.
See our list of best Wireless LAN vendors.
We monitor all Wireless LAN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
