We performed a comparison between Auvik Network Management (ANM) and OpsRamp based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster."
"The automated, out-of-the-box device configuration backup capability is one of the key features for me in Auvik. To manage a network, one of my key requirements is to be able to rebuild that network if something catastrophic happens. Having up-to-date backups is a must, and this is a tool that I count on to get that right, and it has always performed as I expect."
"Shadow IT monitoring is huge for us since so many of our customers are highly regulated."
"People typically use Auvik to look at NetFlow data, but we went for it because we wanted a convenient cloud-based platform to collect data that we don't have to host locally. We like that having space available is not our problem. You can deploy an agent on your network through a virtual machine running on a secure Linux operating system. It's a secure product, and the data we need is available in the cloud."
"Automated configuration backups and automated network diagrams are the most valuable."
"The integration between Auvik Network Management and Autotask is particularly valuable for us, along with similar integrations with tools like IT Glue."
"I like Auvik's SNMP capabilities. Seeing all the metrics and analytics in one dashboard is a game-changer. The topology is excellent."
"The extensive personalization and customization options are great because it lets me do a lot. I can set up different permission structures, assign various staff members read-only access and others full access, and customize my notifications."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"Most features work fine."
"The technical support is fantastic, and they are fast to respond."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"Predictive analysis is a valued feature."
"Getting remotely connected to managed devices could be a little bit smoother. Sometimes, it's a little bit cumbersome trying to do that. If they could streamline the facilitating of remote connections to network devices, that would be an improvement."
"One drawback I found with Auvik was its inability to generate clear network diagrams."
"They may need to add some more integration pieces with different vendors. For example, API keys aren't available for certain vendors. While everything that I have works with Auvik and gets monitored by it, there are a few network items I have that I would like to see deeper integration with..."
"The visualization of network mapping is good. The only complaint would be that VLANs don't necessarily show up as a regular LAN does. They do show up, but there is some manual tuning you have to do to make that look perfect."
"When credentials are rejected, I'd like to get a little information about why in the error message."
"Configuring alerts is pretty tedious. It would be nice if they had a wizard who walked you through instead of having everything turned on or off from the start."
"There is room for improvement in the reporting aspect."
"The training is not intuitive."
"OpsRamp cannot be scaled for big and large company deployments."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"An area of improvement would be application monitoring."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"Automation is currently quite complex and needs to be improved."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
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Auvik Network Management (ANM) is ranked 3rd in IT Infrastructure Monitoring with 139 reviews while OpsRamp is ranked 18th in IT Infrastructure Monitoring with 10 reviews. Auvik Network Management (ANM) is rated 8.8, while OpsRamp is rated 7.8. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Domotz, whereas OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and Moogsoft. See our Auvik Network Management (ANM) vs. OpsRamp report.
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