We performed a comparison between AWS Config and AWS Systems Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support, in general, has been quite helpful."
"Conditional access helps me control uncontrolled access."
"The most important thing for me is the autopilot feature."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"The most valuable includes managing everything from a single console."
"Users can make screenshots, and devices only need the minimal version of iOS."
"The dashboards, the security, and the customization capabilities work very well for us."
"At the moment, Autopilot is the most valuable feature."
"The solution is scalable and provides over 100 rules."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"Installing the instances and performing upgrades is smooth and clean."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"Has a variety of automation options."
"The solution is user-friendly"
"The solution's ability to scale is good."
"AWS provides Auto Scaling groups."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"In an upcoming release, I would like to see some kind of analytics report."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"It's only good for a Microsoft environment."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"There are items that require improvements. One is the controls from iOS."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"The solution is missing a configuration that can assist us when writing our programming languages."
"There is room for improvement in built-in tools, they are not up to the mark."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Additional features can be added as per customer requirements."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"Lacks sufficient integrations."
"The current challenge is that we can't pull any incidents from other accounts."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"AWS does not have EKS cluster backup."
AWS Config is ranked 15th in Configuration Management with 3 reviews while AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews. AWS Config is rated 9.0, while AWS Systems Manager is rated 8.0. The top reviewer of AWS Config writes "A cloud solution to host application with smooth instance installation and performance upgrade". On the other hand, the top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". AWS Config is most compared with , whereas AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and SUSE Manager. See our AWS Config vs. AWS Systems Manager report.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.