We compared Microsoft Intune and Microsoft Entra ID based on our user's reviews in several parameters.
Microsoft Intune and Microsoft Entra ID both offer valuable features such as efficient device management and seamless authentication processes. Intune focuses on security measures and integration with enterprise systems, while Entra ID emphasizes user-friendly interfaces and platform integration. Users praise Intune for its prompt customer service and cost-effectiveness, while Entra ID users appreciate its affordability and efficiency. However, Intune users suggest improvements in user interface and performance, while Entra ID users seek enhancements in UI design and customization options.
Features: Microsoft Intune and Microsoft Entra ID have different valuable features. Intune offers data wipe and device reset, integration with enterprise systems, and control over user access. Entra ID focuses on user-friendly interface, efficient authentication, and seamless integration with platforms.
Pricing and ROI: The setup cost for Microsoft Intune is praised for its reasonable pricing and cost-effectiveness. Users find the licensing options to be flexible and accommodating. On the other hand, users have expressed a positive sentiment towards Microsoft Entra ID's pricing, setup cost, and licensing. They appreciate the affordability, competitive pricing, and user-friendly setup process. The licensing options are also seen as flexible and suitable for various needs and budgets., The ROI from Microsoft Intune demonstrated effective cost management, increased productivity, secure device management, streamlined workflows, seamless integration, time savings, enhanced user experience, and improved security measures. On the other hand, Microsoft Entra ID offers significant cost savings, improved efficiency, streamlined business processes, and increased productivity.
Room for Improvement: Microsoft Intune could improve its user interface, speed, customization options, and troubleshooting features. On the other hand, Microsoft Entra ID needs enhancements in its user interface, optimization for different devices, usability, sign-up process, customization options, and security features.
Deployment and customer support: The users' reviews for Microsoft Intune indicate that the duration to establish the tech solution can vary, with some users reporting separate phases of deployment and setup, while others consider both terms to refer to the same period. On the other hand, Microsoft Entra ID user reviews also show variability in the duration required, with some users reporting distinct deployment and setup phases, and others considering them as one., The customer service provided by Microsoft Intune is highly praised for its prompt assistance and knowledgeable support staff. Customers value feeling supported throughout their interactions. In comparison, Microsoft Entra ID's customer service is highlighted for its exceptional efficiency, reliability, and helpfulness. The support team is praised for their friendliness, professionalism, and effective communication, ensuring seamless problem resolution.
The summary above is based on 193 interviews we conducted recently with Microsoft Intune and Microsoft Entra ID users. To access the review's full transcripts, download our report.
"It's definitely both stable and scalable."
"Conditional Access, Geofencing, and Azure Multi-Factor Authentication are the major security features to secure resources."
"Microsoft Azure AD is easy to install and is a stable solution."
"The solution adds an extra layer of security."
"The user management groups are valuable. It is a pretty basic product, but user management, in general, is valuable with the ability to differentiate between business lines and add different policies, group-based management, and dynamic user groups."
"All of the features are amazing, such as identity governance and privileged identity management."
"The single sign-on of the solution is the most valuable aspect."
"The portal version of the Azure active directory is pretty robust."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"It is a stable solution."
"The stability of Microsoft Intune is good."
"It's really easy to access."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"The product needs to be more user-friendly."
"Generally, everything works pretty well, but sometimes, Azure Active Directory has outages on the Microsoft side of things. These outages really have a very big impact on the users, applications, and everything else because they are closely tied to the Azure AD ecosystem. So, whenever there is an outage, it is really difficult because all things start failing. This happens very rarely, but when it happens, there is a big impact."
"The product could be more cost-effective."
"I want to see new functionalities for the active directory."
"Our users sometimes experience issues from having multiple Microsoft accounts, which can cause some confusion and hassle."
"When it comes to identity governance, the governance features in Azure AD are very focused on Microsoft products. I would like to see those governance and life cycle management features offered for non-Microsoft products connected to Azure AD."
"The technical support has room for improvement."
"Active Directory could always be more secure. Right now, we've got two-factor authentications. All services based on Active Directory have a username and password. If somebody hacked our username, they could easily get all the data from our side. So I want two-factor authentication and a stronger password policy from Active Directory. The domain controllers should be more secure as well."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"Intune lags all of its competitors in terms of report generation."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"No option to do end-to-en macOS management. Slow implementation of policies."
"The security features should be improved."
"There should be more focus on mobile device security and integration."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
Microsoft Entra ID is ranked 4th in Microsoft Security Suite with 190 reviews while Microsoft Intune is ranked 3rd in Microsoft Security Suite with 165 reviews. Microsoft Entra ID is rated 8.6, while Microsoft Intune is rated 8.0. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". Microsoft Entra ID is most compared with Google Cloud Identity, CyberArk Privileged Access Manager, Cisco Duo, Okta Workforce Identity and Yubico YubiKey, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and IBM MaaS360. See our Microsoft Entra ID vs. Microsoft Intune report.
See our list of best Microsoft Security Suite vendors.
We monitor all Microsoft Security Suite reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
In recent years Microsoft has really upped its game with Defender and Intune. As core cyber-security for an SME, keeping just to Microsoft is now a real option. The challenge is understanding the gaps / cyber security service weaknesses (if they exist) in comparison with other vendors such as ESET, Malwarebytes, Trend Micro, etc.
Azure AD Services, Defender for Endpoint, and Intune are all Microsoft products, but it is important to understand how each product works as they may not be compatible and there may be some limitations.
Devices managed through Intune may not have all of the Defender for Endpoint features. Some advanced features such as automated investigation and remediation may only be available for devices that are enrolled in Defender for Endpoint standalone.
In addition, Azure AD and Intune have different requirements for device enrollment and management. Intune requires devices to be enrolled and managed through an MDM solution, while Azure AD provides basic device management capabilities but may not support all of the features available in Intune.
Lastly, there may be limitations to how user identities and access are managed between Azure AD and Intune. Some features that are available in Azure AD, such as conditional access policies, may not suit Intune, and additional configuration may be required to ensure that user identities and access are properly managed across both services.
If anyone out there has other experiences, please let me know!
It depends on your company's infrastructure. Check with your cyber team whether you can sync your endpoints to Cloud using Azure AD as Azure Registered/ Azure Hybrid AD join/ Azure AD join, etc.
1. So, if the ask is only to enroll them in Intune to leverage defender/BitLocker services - go directly to Azure AD's join approach.
2. If you still want to manage patch management/mcm BitLocker but Defender via cloud, the approach should be Azure Hybrid AD join.
3. You can still use autopilot using both of these approaches.
I believe it is a good first step, and I would say even a requirement, but in no way is it a comprehensive security solution, even for endpoints.
There are many things that need to be addressed for security. In addition to this, there is XDR, MDR, more comprehensive AV for endpoints & Servers that stop attacks, Threat Hunting, Mitigation, PEN Testing, Security Training for end users, Multi-Factor Authentication (Microsoft's MFA is good but only for Microsoft products), Patch Management for Endpoints, Servers and Cloud Workloads, Network Access Control, Firewalls for On-Premise and Cloud server workloads, Network Segmentation, Password Management, Data Backups (3-2-1-1 Rule) with Immutable Backups, Power Backups, Physical Security, Monitoring, NOC/SOC services, and working towards a Zero Trust architecture...
But there are no single-point solutions that will make you secure, so don't get complacent. And you can outspend your profits if you do everything. Just remember it's best to have a layered approach that works together and looks at everything from a security perspective and how it integrates with your overall security plans and objectives to help identify holes and possible mitigations.
Healthcare must do Risk Assessments by law, but I recommend that all companies of all sizes do at least annual risk assessments since there is so such thing as being too small or inconspicuous to be hit with malware or have a cyber security attack since much of the delivery is automated and not just by the script-kiddies of years gone by... Nation States are actively engaging in cyber warfare daily, along with terrorists, and opportunists looking to make big money from you...