We compared N-able Cove Data Protection and Barracuda Intronis Backup across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: N-able Cove Data Protection is considered user-friendly and reliable. Users praised its cloud-based data protection and efficient backup and restoration functionalities. Barracuda Intronis Backup is praised for its strong backup capabilities, user-friendly cloud management portal, and staff training opportunities.
Room for Improvement: N-able Cove Data Protection could be improved by simplifying image restoration, enhancing the graphical interface, and offering more detailed user permissions. The Barracuda Intronis Backup could improve its integration, speed, and orchestration capabilities.
Service and Support: N-able Cove Data Protection's customer service is highly regarded for its knowledgeable support team and ability to resolve issues over the phone. Customers have consistently praised Barracuda Intronis Backup for their excellent and knowledgeable technical support. However, some reviewers reported challenges with escalation and communication within the support team.
Ease of Deployment: Setting up N-able Cove Data Protection is considered straightforward and simple, requiring minimal training. However, deploying to virtual machines or specialty setups may require more effort with N-able. The setup process for Barracuda Intronis Backup is simple and involves configuring IP settings and connecting to Cloud Control.
Pricing: N-able Cove Data Protection is competitively priced and offers unlimited storage for on-premise cloud usage. Users like the adjustable scale option for licensing, which helps them save costs and ensures fair pricing. Barracuda Intronis Backup provides a comprehensive and reasonably priced setup package.
ROI: N-able Cove Data Protection has demonstrated notable cost savings, enhanced efficiency, and positive returns on investment for businesses. Barracuda Intronis Backup provides added financial benefits and time efficiency.
Comparison Results: N-able Cove Data Protection offers effective cloud-based data protection and smooth integration with other tools. However, some reviews noted that image restoration could be simplified, and others said the GUI could use a revamp. Barracuda Intronis Backup stands out for its extensive training resources and direct cloud mapping, but users would like to see better performance and integration.
"The most important feature in Barracuda Backup is the ability to archive the backup of emails."
"The backup feature is most valuable. That's why we took it."
"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."
"The configuration and the onboarding process are pretty good."
"I have found the product's LiveBoot feature to be most valuable."
"Easy, immediate protection for data that is virtually infinitely scalable."
"It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."
"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."
"The monitoring makes it very easy to check whether a backup has gone bad."
"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."
"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"The product is simple to use and manage. The customers have access to verify the backups."
"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."
"When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud."
"The tool is not user-friendly. The solution should also improve its compatibility. It is also not license-based."
"It is not always stable."
"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."
"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."
"Barracuda Backup could use some more integration."
"I would like to see the automatic backup of critical applications to the cloud."
"A feature I'd like to see would be a more customizable admin console."
"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
Barracuda Intronis Backup is ranked 5th in MSP Backup with 24 reviews while N-able Cove Data Protection is ranked 1st in MSP Backup with 20 reviews. Barracuda Intronis Backup is rated 8.4, while N-able Cove Data Protection is rated 9.2. The top reviewer of Barracuda Intronis Backup writes "Finding data to restore is much easier than rummaging through tapes to find backups". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Barracuda Intronis Backup is most compared with Rubrik, Veeam Backup & Replication, Acronis Cyber Protect and Dell PowerProtect DD (Data Domain), whereas N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup. See our Barracuda Intronis Backup vs. N-able Cove Data Protection report.
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