We performed a comparison between Bigcommerce and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms."BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."
"The implementation team can customise the implementation to customer needs."
"I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good."
"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."
"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."
"Ability to quickly add content and manage products along with associated web content easily."
"The pipeline and lead management features are the most valuable."
"The conversion of opportunities and leads to accounts is one of the most valuable features."
"The solution is quite stable."
"The theme editor that was recently added is wonderful, but it not totally intuitive."
"The performance of the solution has room for improvement. We sometimes experience some delays."
"This solution could be improved by providing additional artificial intelligence capabilities that are available out-of-the-box. It would be useful to have automatic forecasts using AI."
"The dashboards for this solution could be improved."
"There is space to have better communication with other kinds of platforms."
"It is similar to ATG, but some features can be exchanged between the 2."
"We would like more interaction from Salesforce about new versions."
"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."
"The solution should have more and faster reporting, as well as better performance."
Earn 20 points
Bigcommerce is ranked 14th in eCommerce Platforms while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews. Bigcommerce is rated 10.0, while Salesforce Commerce Cloud is rated 7.8. The top reviewer of Bigcommerce writes "Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers ". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". Bigcommerce is most compared with SAP Commerce Cloud and HCL Digital Commerce, whereas Salesforce Commerce Cloud is most compared with SAP Commerce Cloud, Adobe Commerce, Oracle ATG and Shopify.
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