We performed a comparison between BigFix and Microsoft Endpoint Configuration Manager based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the above variables, we would conclude that BigFix slightly edges out Microsoft Endpoint Configuration Manager. Our users find that Microsoft Endpoint Configuration Manager is harder to use and its support is less effective.
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"Conditional access helps me control uncontrolled access."
"Remote Wipe and Autopilot is one of the best features."
"The solution is easy to use."
"The solution is easy to use and it has good performance."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"The patch management and the BigFix Inventory have been the most valuable features."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"We are happy with the collaboration of SCCM with Patch My PC, which allows us to do patch work."
"Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching."
"SCCM does everything from A to Z for a Windows operating system."
"It is easy to install, and quick to deploy."
"It has the ability to perform mass distribution."
"Offers good patching."
"The most valuable feature of Microsoft Endpoint Configuration Manager is the availability of being able to manage the Microsoft estate. It handles many areas, such as asset management and tracking."
"Technical support is very helpful and very responsive."
"I would like some integration with the Microsoft reporting platform Power BI."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"The installation could be improved to be simplified."
"More integration with monitoring tools is needed."
"The solution could improve by having better integration with Apple."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"Intune does not provide real-time visibility."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"The product lacks AI, ML, and IIT."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The deployment has room for improvement and can be more streamlined."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"I would like to see SDK for Web UI included in the next release."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The solution can be improved by speeding up the synchronizing of the policies on the devices."
"The analysis is something that can be integrated. Their report analysis can be improved a little bit due to the fact that most of the time complaints policies are saved by the admins. It's something that we need to look into and search for."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."
"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."
"The solution could improve the functionality for automating, license management. Additionally, more and better-looking reports are needed."
"SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data."
"The main room for improvement is the on-screen display. I think it would be good if some improvements were made."
More Microsoft Configuration Manager Pricing and Cost Advice →
BigFix is ranked 5th in Configuration Management with 91 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. BigFix is rated 8.6, while Microsoft Configuration Manager is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". BigFix is most compared with Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium, ManageEngine Patch Manager Plus and Red Hat Satellite, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Tanium, AWS Systems Manager and Red Hat Satellite. See our BigFix vs. Microsoft Configuration Manager report.
See our list of best Configuration Management vendors and best Patch Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
SCCM is very robust but you need more time and people to manage it.
For a company of 200 employees only can use something easier to manage such as PDQ deployment S/W. it's a lot cheaper and easier to manage.
Kumar.
We have 1500 users and even with a reasonable sized support team we find SCCM difficult to manage. I haven't experienced the other solutions, but I suspect you will be better placed with an alternative to SCCM.
Before answering to your needs, we need to understand that there are two distinctive features from SCCM and BigFix.
SCCM since 2020 has stopped its support for Linux Patching, so in its entirety, if you are only using Windows, you might consider SCCM. It still support Mac with basic features, but it depends on your requirements. Again, the operation with SCCM is also not easy at all.
Bigfix on the other side is a solution to manage different types of OS, as we say it distributed environment. Windows, Linux, Mac, etc. Bigfix is mainly used in large companies with more than 1000+ employees. It is not cheap as Bigfix is a robust enterprise solution.
You might want to consider other automated patch management tools such as LANDesk or Managed Engine which has been seen in deployment in smaller enterprises.
Cheers,
Rendy
Hi Ihsan,
Hope you are doing well, As per my experience to deploy SCCM for 200 users is not worth it, you want to be blessed use Quest product KACE System Management Appliance, easy to manage and upgrade (patching/managing end point managing and many more).
https://www.itcentralstation.c...
Thank you.