We performed a comparison between BigFix and Microsoft Defender for Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"I get alerts when scripts are detected in the environment."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The product's initial setup phase is very easy."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"BigFix technical support is good."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"The most valuable features are patch management, software installation, and asset management."
"The best feature of BigFix is its multi-platform support."
"I’ve found patching to be the most valuable feature of the solution."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"Microsoft's technical support is fantastic."
"The scalability is good."
"I enjoy using the live response feature, which allows me to remotely access different endpoints and investigate malicious files, such as malware that people may have downloaded, and other related issues."
"Microsoft Defender can block some viruses or malware. So, it can protect my files. It can save files on Office 365 OneDrive. I use encryption for some files, then I can recover them from OneDrive."
"The most valuable features are that it is flexible, and it is integrated with Microsoft products."
"It's a Microsoft product; it's easier to deploy this product than other options."
"The solution's main antivirus capabilities are okay. So far, they have kept us safe."
"The best part is that it is built into Windows, whether it is a server base or a desktop base, which gives more control over the operating system. Because Defender, the operating system, and the Office solution are by Microsoft, everything is working like hand-in-glove. Its administrative overhead is less because a desktop user has already got some experience of how to handle a Microsoft Defender notification or administer it."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We find the solution to be a bit expensive."
"The solution should address emerging threats like SQL injection."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The dashboard isn't easy to access and manage."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Cannot be used on mobile devices with a secure connection."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The deployment has room for improvement and can be more streamlined."
"They need better integration."
"We need a much better multi-tenant option."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"The product lacks AI, ML, and IIT."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"The console interface is not friendly, and requires training before using it in production."
"More integration with different platforms is an area for improvement for this product, and should be included in its next release."
"The initial setup can be a bit complex."
"Microsoft Defender for Endpoint could improve by providing more user-friendly dashboards. They may be complicated for some."
"I miss having an executive dashboard or a simple view for viewing things. Everything is extensive in this solution. Everything is configurable and manageable, but the environment of Microsoft 365 has about 13 administrative dashboards, and in each of the dashboards, there are a gazillion things to set up. It is good for a large enterprise, but for a 200-seat client, you need to see 5% of that."
"We encountered some issues when we were trying to enable automatic updates from our group policy."
"The second major area for improvement involves enhanced capabilities for different operating systems or platforms. That is, even though we have coverage for different operating systems or platforms such as Linux, we don't get all of the controls and enhanced capabilities that are available with Windows devices."
"Something that is unique to Microsoft is its licensing model. When you go out and you buy McAfee or Symantec, you know what you're getting out of the box, but with Microsoft, often, when you're looking to achieve a certain set of capabilities, those capabilities are spread across different products. You might try to do something you could do with CrowdStrike, but then find out that you also need to purchase Microsoft Defender for Identity or Microsoft Defender for Azure. You realize that when they talk about what they can offer within the Microsoft platform, it's really the suite of investments. So, sometimes, you may find yourself buying Defender for Endpoint thinking that it matches CrowdStrike, but then you find that Microsoft really needs to sell you something else. One plus one will equal three, but when you have a very concise platform, such as CrowdStrike, you know what you're going to get."
"It makes your Surface devices hot. It is resource-intensive. It strains your CPU, not more than other file scanners around, but it also does a lot more. When you are transmitting files or data, it is continuously scanning the traffic and analyzing it bit by bit to see what's going on, and that, of course, is costly in terms of CPU. It is CPU intensive, and if you are on battery, it drains your battery fast. That's the only drawback that it has."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
BigFix is ranked 15th in Endpoint Protection Platform (EPP) with 91 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews. BigFix is rated 8.6, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Automox, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, Cortex XDR by Palo Alto Networks, Trellix Endpoint Security and Fortinet FortiClient. See our BigFix vs. Microsoft Defender for Endpoint report.
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