We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Bizagi is simple. It's simple to learn."
"The user interface is pretty good."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"The product has a comfortable GUI and a good environment for users."
"The user logic is very easy to understand, even for people who are not engineers nor developers."
"The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."
"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"Its most valuable features are usability and integration with other IBM products."
"It has reduced a lot of manual errors and processes."
"The performance is fine."
"Initially, the process architecture studio was very helpful and it was compliant with BPMN standards."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"It has an elaborated way to explore the IBM BPM processes."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"I would like to see more in terms of analytics and better reporting."
"It is difficult to drive ROI on types of processes involving complex business rules."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
"Bizagi allows for automation, but it's very complicated."
"The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"The business would like to use the product with a lot less IT and equipment involvement."
"The configuration is not that easy, and the initial deployment took three months."
"Process Server is no more available than new products out there, but in general IBM has a high cost and complex setup."
"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
"Could increase vulnerability and security patches to make it more robust."
"The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors."
"Our developers are complaining that it's too complex to maintain."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and ARIS BPA, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and IBM Cloud Pak for Automation. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.