We performed a comparison between BMC Remedy and IFS Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a scalable product."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The product has excellent support for remote and hybrid environments."
"It had automation, orchestration, service level management, and event management. You could also integrate it for auto-remediation."
"The solution is extremely user-friendly."
"It has a good peer sharing module."
"The service management features are beneficial – very good."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
"IFS Applications is an all-in-one solution for finance, accounting, and production."
"The most valuable feature is the distribution module."
"IFS has been completely rebuilt, modernized, and cloud-based so we don't need bulky software installations."
"We could quickly understand what was going on and what the customer wanted to do."
"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."
"When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world."
"Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users."
"The most valuable features of IFS Applications in the latest version are the new user Arena interface. It's from Apps 9, but it brings more flexibility in usage, especially around different devices, such as mobile usage, which doesn't restrict you from using a computer. We are it for the HR side, and it's proving quite good. It has a new modern feel to it similar to a standard cloud application which enhances the user experience."
"The solution must be flexible."
"The product's scalability is one area with certain shortcomings that need to be considered for improvement."
"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."
"BMC Remedy's change management module needs enhancement."
"There is room for improvement in terms of support."
"BMC Remedy Asset Management could improve by adding intuitive dashboards."
"Could be more user friendly for admins to manage."
"There is room for improvement in integration with various platforms. The support services should be improved. The response time from the support team should be faster."
"We have upgraded to the latest version right now. We have issues with the quality. We tried to enroll in their Evergreen program which was meant to help us adopt any service update or anything that the tool’s providers come up with."
"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."
"There should be some improvements in the predefined templates in IFS Applications."
"Ability to place approval check-points in the custom workflow, so clients can decide what they want it."
"Aspects of HR and payroll could be better."
"IFS Applications can improve the reporting capabilities and increase the speed of feedback time in the IFS Applications. This would help with the overall performance of the solution and provide better experiences for customers."
"The solution's initial setup process was complex...The technical support my company receives from the implementation partners of the solution is not that great."
"There are certain digital features that need to be incorporated, such as IOP."
BMC Remedy is ranked 5th in IT Asset Management with 23 reviews while IFS Cloud Platform is ranked 8th in IT Asset Management with 29 reviews. BMC Remedy is rated 8.0, while IFS Cloud Platform is rated 7.8. The top reviewer of BMC Remedy writes "Offers automation, orchestration, service level management but lacks AI-based rules ". On the other hand, the top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and ManageEngine IT Asset Management, whereas IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and IBM Maximo. See our BMC Remedy vs. IFS Cloud Platform report.
See our list of best IT Asset Management vendors and best License Management vendors.
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