We performed a comparison between BMC TrueSight Operations Management and Broadcom DX Application Performance Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: BMC TrueSight Operations Management offers advanced features such as proactive monitoring, an event management tool, and Helix Innovation Studio, in addition to a consolidated dashboard, making it the preferred solution. Although Broadcom DX is easy to deploy and offers code-level visibility, it lacks integration between tools, has performance issues, and needs improvement in support and compatibility. BMC TrueSight Operations Management also has a transparent licensing model, unlike Broadcom DX, which has a monthly licensing fee that some users find expensive.
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The major advantage of the product is estate management."
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"Cross-platform business transaction tracing supports the ability to monitor end-to-end performance across the stack, providing granular insight into customer experience KPIs, which are a critical success factor for organizations."
"Now, we know we have a problem, because there is a primary layer of alerting or metrics monitoring put in place, that is the good part."
"In terms of stability, it has been stable so far."
"I found the solution's end-to-end analysis and flexibility most valuable."
"Crash analytics goes down to the level of code you need to check."
"Service maturity when you can retrieve the normal metrics for every major aspect of each module and delivering this info to the correct eyes."
"The configuration and the manager tool are good features."
"We are using the on-premise and cloud versions of Broadcom DX Application Performance Management."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The solution's support service could be better."
"The solution could improve its price."
"The solution is a little obsolete."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"Deployment requires lots of resources (servers). It has too many consoles."
"Java Console uses too much memory."
"We enountered stability issues. They were mitigated by performance tuning within infrastructure."
"Issue resolution needs to be faster, rather than having users wait for the next release for issues to be fixed."
"They need to add support for new frameworks, or at least provide a broader guide/perspectives to add them to monitoring specific agents to retrieve metrics with thresholds as a reference to guide the customer as to where they must go to achieve this."
"Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution."
"A CA APM agent takes a lot of memory. That is one disadvantage. If you configure CA APM correctly it will still consume around 15 to 20 percent of memory."
"As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable."
"The stability could be more reliable."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 50 reviews while Broadcom DX Application Performance Management is ranked 22nd in Application Performance Monitoring (APM) and Observability with 161 reviews. BMC TrueSight Operations Management is rated 8.2, while Broadcom DX Application Performance Management is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, VMware Aria Operations for Applications and New Relic. See our BMC TrueSight Operations Management vs. Broadcom DX Application Performance Management report.
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