We performed a comparison between BMC TrueSight Operations Management and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"It is a stable solution."
"It is a very stable product."
"I believe that the ease of use and UI is great"
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"The solution has improved our overrides and the ability to start services if they're stopped."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"It has good graphs of what is going on within the operating system."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"BMC TrueSight Operations Management could improve the reporting."
"The UI for the end users could be improved and more flexible than it is now."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The product must provide more AI capabilities."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"Cost is an issue with BMC TrueSight Operations Management."
"It would be better if the initial setup and deployment were more straightforward."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"The console feature is very poor, and it would be very good for us if this were improved."
"Of course, price is always an issue with Microsoft and could be improved."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 50 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. BMC TrueSight Operations Management is rated 8.2, while SCOM is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Splunk Enterprise Security, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager. See our BMC TrueSight Operations Management vs. SCOM report.
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