We performed a comparison between BMC TrueSight Operations Management and vRealize Network Insight based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to pull hosts together to show what processes are running, so it can be used for change management."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"It is a stable solution."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"It is a very stable product."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"It is a scalable solution."
"It has enabled us to set up and do application discovery, as far as network traffic is concerned, and set up the appropriate rules that we need to make sure we're compliant with our security frameworks."
"If we deploy NSX it shows us how the workflow will flow in the organization, what the roadblocks are, and what we need to do to overcome those hurdles. When we run this product, it gives us reports which describe problems with physical switches. We work with the network team to get them all resolved."
"It helps a lot because, until now, we didn't have the tools to figure out the micro level, VM-to-VM kind of traffic; that was not in the current environment. We could not figure out VM-to-VM communication from the other tools. This is the tool which gives us end-to-end transparency."
"The ability to use the natural language query and see the visualization is quickly intuitive, and it works very well."
"It allows you to see traffic that you couldn't otherwise see, which is traffic within your Layer 3-bounded network, meaning east-west traffic. It's hard to get that any other way."
"The solution has helped improve our organization by directing the network traffic using SDN."
"The solution is extremely intuitive and user-friendly. When you log in to the application you are presented with a dashboard that is very reasonable for an initial user, and you can then customize it to your specific needs. But for all the data that we've found, we've only had to go through two or three drill-downs to get into that information."
"It is user-friendly. It's pretty simple to deploy and to run. It gives you pretty easy-to-understand reports, very graphically intense, so you can visualize what's going on in your network."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The solution's support service could be better."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The pricing could be better."
"Deployment requires lots of resources (servers). It has too many consoles."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"If it had some kind of plugins with vSphere, more effective plugins with Horizon View or other VMWare products, if it had interconnectivity, I think it would be more effective than it is today."
"I want to see more in terms of microsegmentation. As of now, I can see the rules, but they are not in a readable format that I can convert to microsegmentation and can fit into NSX Manager."
"After you use it for a little while you become accustomed to it but the layout doesn't feel very intuitive. You have to dig around and find the exact place where you can find the information, where you can actually see your east-west traffic, etc. I would like them to bring that information more to the forefront, instead of having to find it."
"The only real improvement they can make is to add more third-party vendors into the environment, mostly switch manufacturers, because it's really limited to Cisco equipment and there are a lot of companies out there other than Cisco."
"The solution is very much viewer centric and it would be nice if it would transcend just the virtual infrastructure."
"The compatibility with each and every component of the infrastructure is the main thing that I am looking for. I would like them to make sure that it's compatible with different kinds of storage systems, etc. I have seen the compatibility list. I feel it can be more compatible than it is right now."
"Support could be much better."
"The product is slightly complex use, while still being user-friendly. It could use more training modules, as it is not a straightforward product."
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BMC TrueSight Operations Management is ranked 19th in IT Infrastructure Monitoring with 50 reviews while vRealize Network Insight is ranked 23rd in IT Infrastructure Monitoring with 44 reviews. BMC TrueSight Operations Management is rated 8.2, while vRealize Network Insight is rated 8.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of vRealize Network Insight writes "Provides deep analytical insights and makes migrations efficient with dependency mapping". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas vRealize Network Insight is most compared with ThousandEyes, NETSCOUT vSTREAM, AppNeta by Broadcom, Zabbix and SolarWinds NPM. See our BMC TrueSight Operations Management vs. vRealize Network Insight report.
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