We compared Bonita and Camunda based on our user's reviews in several parameters.
User reviews indicate that Bonita is highly praised for its user-friendly interface, customization options, seamless integration, and process automation. On the other hand, Camunda stands out for its exceptional workflow management, task allocation, and tracking abilities. While Bonita focuses on user satisfaction and cost-effective pricing, Camunda excels in customer service and flexible licensing options. Areas for improvement in Bonita include the user interface and integration capabilities, while Camunda could benefit from more intuitive interfaces and better documentation.
Features: The valuable features of Bonita include a user-friendly interface, powerful workflow management capabilities, comprehensive customization options, seamless integration with existing systems, and efficient process automation. On the other hand, Camunda is praised for its exceptional workflow management capabilities, task allocation and tracking efficiency, seamless integration with other systems, user-friendly graphical interface, flexible customization options, and reliable performance.
Pricing and ROI: The setup cost for Bonita is reported to be straightforward and hassle-free, ensuring an easy implementation process. Users appreciate that the licensing aspect of Bonita offers flexibility with different options. For Camunda, users find the setup cost not overly complicated or time-consuming, with licensing praised for being flexible and accommodating., Users have reported positive ROI from both Bonita and Camunda. Bonita focuses on optimizing processes and improving efficiency, while Camunda excels in streamlining business processes and improving workflow management, leading to increased productivity and cost-effectiveness.
Room for Improvement: Bonita has room for improvement in terms of user interface, functionality, ease of use, and integration capabilities. On the other hand, Camunda could enhance its user interface, documentation, and integration capabilities to provide a more intuitive and user-friendly experience.
Deployment and customer support: The reviews for Bonita focus on highlighting the importance of considering both deployment and setup timeframes, and the experiences of users in implementing the tech solution. On the other hand, the reviews for Camunda mention varying durations for deployment and setup, emphasizing the need to evaluate the context in which the terms are used., Bonita's customer service stands out due to the helpful and responsive assistance provided by their team. Users appreciate the advice and guidance received, which exceeded their expectations. On the other hand, Camunda's customer service receives positive acclaim for its prompt response times and helpful assistance. Users express satisfaction with the reliability, effectiveness, expertise, and professionalism exhibited throughout their interactions.
The summary above is based on 28 interviews we conducted recently with Bonita and Camunda users. To access the review's full transcripts, download our report.
"I find process management and user interface designing the most valuable features."
"This product is very easy-to-use and user-friendly."
"Bonita is user-friendly."
"Bonita is simple and lightweight and is flexible to integrate with third-party systems. The UI is now flexible, whereas it was previously rigid. Any technology can be used as a frontend, including ReactJS, Angular, and others."
"The solution is easy to use."
"Its user-friendliness, along with the availability of comprehensive and clear documentation on the website is the most valuable."
"Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."
"It is a great product that is powerful in developing applications."
"For an internal project, this is a solution that you can install and have up and running quite quickly."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."
"When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version."
"The headless nature of the Camunda Platform is something that has helped us to build our own logic and platforms on it."
"The product has a good task management engine."
"Overall, the solution has been very solid."
"The solution is good for data models."
"The dashboard has limited features."
"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."
"I would like to improve the product's load balancing."
"It is missing some important features that other products have."
"There is a considerable learning curve."
"Installation could be made easier."
"I have run into a lot of problems because there is not enough documentation."
"The main issue with Bonita is that the workspace crashes sometimes."
"I'm from the .NET world and I would like to use it, rather than Java."
"While it's very scalable, it would be great if auto-scaling capabilities were added to it... one area that really could help out would be to have dynamic resizing of the cluster. Right now, you have to do capacity planning."
"Camunda Platform's customer support could be improved because their response is quite slow."
"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."
"The support offered by the product is an area of concern where improvements are required."
"When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks."
"They have a migration plugin that can be used to migrate from one BPM to another BPM. It is in the beta stage since last year. If they can make it available in the market, it would be great. We are going to have a couple of migration projects for migrating from IBM BPM to Camunda, and this plugin would be useful. I have already discussed this with them two weeks ago and asked them to look into this and add it as a feature. We are expecting this plugin to be available in the next version. This is the only requirement we have at present. They keep on coming up with different features, which is helping us a lot. Its latest release that came out last month was awesome."
"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."
Bonita is ranked 11th in Business Process Design with 27 reviews while Camunda is ranked 2nd in Business Process Design with 71 reviews. Bonita is rated 8.2, while Camunda is rated 8.2. The top reviewer of Bonita writes "A simple and lightweight college course automation system with third-party integrations". On the other hand, the top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". Bonita is most compared with Bizagi, Apache Airflow, IBM BPM, Appian and ProcessMaker, whereas Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and AWS Step Functions. See our Bonita vs. Camunda report.
See our list of best Business Process Design vendors, best Business Process Management (BPM) vendors, and best Process Automation vendors.
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One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You can build workflows very quickly and the integrations are very good. They offer a community version, which can be used for free.
However, the community edition of Bonita has very limited module functionality. If there was more functionality available from the enterprise edition, this would make Bonita an easier solution to learn. We have experienced some problems due to lack of documentation; more would be better, as would sample source code.
Camunda allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very quickly. This solution is very stable with a free open-source version that is very good. The automation of this solution is great.
Camunda can be challenging in terms of initial setup. It seems to take a long time for completed workflows to be implemented on the Camunda Platform. The learning curve for this solution can be pretty steep. A mobile app would be a welcome enhancement to this solution. Process interfaces between diagrams could be improved and better template options would be welcomed.
Conclusion
After researching both these solutions closely, we chose the Camunda Platform. We feel Camunda is very stable, excellent at tracking bugs, and has a powerful BPMN engine. Camunda Platform is very developer-friendly and has helped us optimize our business process and achieve our productivity and profitability goals. We found Camunda Platform to be very portable. The cross-language capabilities support multiple frameworks and the number of client implementations make Camunda Platform very pluggable and a very good choice for us.