We performed a comparison between Box vs. SharePoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Box has the winning edge in this comparison because of users’ reports of better ease of deployment, scalability, and collaboration capabilities.
"The collaboration of the solution is good."
"Sharing and collaborating across files and folders has been a massive game changer."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"Box is very simple and effective, so I prefer Box."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"I like that Box makes it easy to deploy virtual machines."
"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."
"The initial setup is easy."
"SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible."
"For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."
"The search feature is valuable."
"Tech support tops off as excellent."
"It facilitates collaboration and the ability to create custom workflows."
"It is well supported by Microsoft."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"They could integrate better with other platforms."
"It could be cheaper."
"One thing that Box would benefit from is a records management component."
"Tasks and comments could be easier to see, report, search, and manage."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"In future releases, there could be encryption, to have better security."
"The product must provide more automation."
"The initial setup is complex and has room for improvement."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"Flexibility and extensibility, above everything, could be improved."
"The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem."
"The limitations and boundaries must be extended."
"When you are trying to migrate from a different platform to SharePoint for file storage, the upload utility should be more flexible, taking more files and then updating you on the upload status of the files you are trying to transfer into SharePoint."
"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."
Box is ranked 4th in Enterprise Content Management with 39 reviews while SharePoint is ranked 1st in Enterprise Content Management with 150 reviews. Box is rated 8.4, while SharePoint is rated 7.8. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Box is most compared with Microsoft OneDrive, Citrix ShareFile, Office 365, Egnyte and Dropbox, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and OpenText Documentum. See our Box vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.