We performed a comparison between Catchpoint and Selenium HQ based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in Digital Experience Monitoring (DEM)."The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"Catchpoint's customer service and support are valuable."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"The solution offers three different ways of slicing data to look for abnormalities."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"Catchpoint provides a great amount of information."
"Selenium HQ has a lot of capabilities and is compatible with many languages."
"It supports most of the mainstream browsers such as Chrome, Firefox, IE and etc."
"There are many useful features in Selenium that I like, and of the new features I particularly enjoy the Selenium Grid. With this, we can run many test cases in one go, and in one suite we can extract multiple results."
"The plugins, the components, and the method of the library with Selenium is very user defined."
"Selenium's open-source nature is a key advantage. Its extensive support for diverse web technologies."
"The ability to present your tests on a wiki page and hooking them up to the scripts/fixtures."
"The solution is free to use."
"The stability and performance are good."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"Catchpoint can be improved by focusing solely on network monitoring."
"The old user version was better, it was more user-friendly."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"One limitation of Selenium is that it is purely focused on web application testing."
"Selenium has been giving us failures sometimes. It is not working one hundred percent of the time when we are creating elements. They need to improve the stability of the solution."
"Could have additional readability and abstraction."
"It is not easy to make IE plus Selenium work good as other browsers. Firefox and Chrome are the best ones to work with Selenium."
"Selenium is good when the team is really technical because Selenium does less built-in methods. If it came with more built-in and pre-built methods it would be even easier for less technical people to work with it. That's where I think the improvement can be."
"It would be better if we could use it without having the technical skills to run the scripting test."
"Selenium could offer better ways to record and create scripts. IDE is available, however, it can be improved."
"Technical support isn't very good. Sometimes their recommendations were not very clear."
Catchpoint is ranked 5th in Digital Experience Monitoring (DEM) with 12 reviews while Selenium HQ is ranked 5th in Functional Testing Tools with 103 reviews. Catchpoint is rated 8.2, while Selenium HQ is rated 8.0. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of Selenium HQ writes "Easy to use with great pricing and lots of documentation". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Splunk Enterprise Security and New Relic, whereas Selenium HQ is most compared with Eggplant Test, Tricentis Tosca, Worksoft Certify, Telerik Test Studio and Automation Anywhere (AA).
We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
