We performed a comparison between Celonis and FortressIQ based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The real-time replication was just implemented and is quite useful."
"Scalability-wise, I rate the solution a nine out of ten. Celonis is a wonderful tool, so you cannot find any drawbacks at the right moment."
"In my opinion, it's quite an advanced tool."
"Celonis is one of the best solutions on the market. It offers you a lot of training materials and exposure to its ecosystem. Celonis is trying its best to prepare an ecosystem for it because, without an ecosystem, you will not be able to scale up."
"The documentation, multi-hop analysis, and SLA breaches are the most valuable features we have discovered."
"Celonis provides valuable features with in-depth analysis models and UI."
"From a features perspective, the discovery and analytics parts of Celonis have been valuable, especially the analytics and all of the out-of-the-box process connectors."
"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."
"The support is responsive and reliable."
"The process mining capability of the solution is valuable."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."
"Celonis should have the ability to automate in the next release, in my opinion."
"The tool must have better process graphs."
"The UI could be improved."
"The technical support is very bad."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"With Celonis, the way to use the product is one of the main difficulties users face in our company."
"Lacks a couple of algorithms that can better identify bottlenecks and provide a better view of them."
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
Celonis is ranked 1st in Process Mining with 44 reviews while FortressIQ is ranked 9th in Process Mining with 2 reviews. Celonis is rated 8.4, while FortressIQ is rated 4.0. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of FortressIQ writes "The product has good process mining capabilities, but it is very expensive". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and Process Mining Group ProM, whereas FortressIQ is most compared with UiPath Process Mining. See our Celonis vs. FortressIQ report.
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