We performed a comparison between Checkmk and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"I really like the auto-discovery feature."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"The initial setup of Checkmk was easy...It is a very stable solution."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"We can monitor multiple sites using the product."
"It has a simple initial setup."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The most valuable feature is application monitoring."
"It has helped us maintain a much higher uptime than we had previously."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"In Checkmk, the documentation can probably be improved a bit more."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"The initial setup is a bit complex."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The solution must provide better support for Azure Web Apps service."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"The solution is quite expensive."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"It is very difficult to award the service level cycles at an endpoint level."
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Checkmk is ranked 21st in Network Monitoring Software with 6 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. Checkmk is rated 8.6, while New Relic is rated 8.6. The top reviewer of Checkmk writes "A reasonably priced tool for system and application monitoring". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Checkmk is most compared with Zabbix, Icinga, Netdata, Centreon and Instana Infrastructure Monitoring, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Checkmk vs. New Relic report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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