We performed a comparison between Cisco Duo and Cisco ISE (Identity Services Engine) based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"The solution is easy to use."
"We're working remotely. It helps us keep people more safe. Its adoption has been fine. I like the fact that you can bypass it if you need to because there are situations where the internet doesn't work, etc."
"The most valuable aspect is the authentication and the SSO."
"The anti-phishing feature is the most valuable."
"I like the set time that users can log into devices during the day and how many times they can do so. I also like the ability to restrict the regions from which the user can get in. Users outside of our country or even the town cannot log in."
"The best features are the scalability and the license structure."
"The way we can trust this solution is the most valuable. We have no issue with this product. It is a competitive product. You need to have a very good and deep knowledge of the product to take the full benefits of all the features, but it is a good product."
"We found that the most valuable features associated with this tool are posture assessment, policy management, VLAN assignments, guest assignment, and BYOD services. In addition to these services, the Cisco IOS software switch configuration feature is another very valuable aspect of the policy and compliance solution."
"We have seen ROI. It has done its job. It has protected us when we needed it to."
"It provides client provisions and profiling as well as guest access."
"The solution is great for establishing trust for every access request no matter where it comes from."
"There is good integration with third-party systems like antivirus patch management, MDM."
"Assisting a larger number of users in gaining access and guiding them through the process of getting on Cisco ISE has been seamless."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"They could just continue to add more integrations."
"I would appreciate it if Duo Security could improve its integrations with Windows Hello."
"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."
"The pain point for us at one point was the Duo Authentication Proxy since we're on-premises and not in the cloud. We had to have a proxy machine that's in our DMZ to talk to Duo for us. The configuration of that was a little complicated."
"Certain customers can not use this product because it is cloud-based."
"Sometimes, it's a little harder for customers to adopt."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"The licensing documentation needs to be better."
"There are always some things that I would request."
"Sometimes, there are instances when Cisco ISE simply fails to function without any apparent reason, and regardless of the investigation we undertake, the logs indicate that everything is functioning properly, making it somewhat inexplicable."
"In an upcoming release, it would be nice to have NAC already standard in the solution."
"The tracking mechanism in Cisco ISE is relatively costly, especially its vendor-specific protocol."
"Cisco ISE is very complex and not very easy to deploy."
"Support and integration for the active devices needs to be worked on. Their features mainly work well with Mac devices. If we use an HP the Mac functionalities may no longer be able to deliver."
"A main issue is that the upgrade process, over time, is extraordinarily fragile. Repeatedly, over the past several years, when we've tried to upgrade our Cisco ISE implementation, the upgrade has broken it. Ultimately, we have then had to rebuild it because we need it."
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Cisco Duo is ranked 8th in Cisco Security Portfolio with 55 reviews while Cisco ISE (Identity Services Engine) is ranked 1st in Cisco Security Portfolio with 138 reviews. Cisco Duo is rated 8.8, while Cisco ISE (Identity Services Engine) is rated 8.2. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and AuthLite, whereas Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator. See our Cisco Duo vs. Cisco ISE (Identity Services Engine) report.
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