We performed a comparison between Cisco SD-WAN and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The primary advantage we've observed is the simplification of deployment, leading to decreased IT costs and enhanced operational efficiency."
"The technical support is very responsive."
"The initial setup is straightforward and easy to deploy."
"So far, the feature that I like best is the policy configuration manager."
"Installation is easy."
"It is very simple and easy to manage, compared to other methods."
"With other routing protocols, we have had to send team members to perform installations and configurations. There is a lot of work involved. However with SD-WAN, once it is installed it is fully automated, and we can do all other tasks remotely. We don't have to send staff out to the client's location. It's very independent, and we can establish SD-WAN connectivity easily. It is secure as well."
"The solution can scale. We haven't had any issues doing so."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"I like that the integration with Palo Alto is easy."
"The product's initial setup phase is straightforward."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"It is flexible to use the internet connection via local breakouts without going to data centers."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"The technical support is a bit slow."
"The integration of Cisco SD-WAN with cloud solutions could improve. For example, if any of the applications are hosted in the Amazon AWS cloud we can use a virtual transit gateway for integrating Cisco SD-WAN."
"Compresson deduplication should be added."
"The initial setup was not very straightforward, but it gets easier the more deployments you complete."
"Cisco SD-WAN is not as easy to deploy as the Meraki and FortiGate solutions. The zero-touch deployment could be a lot better. The deployment and initial setup are complicated and could be better."
"Since most user-data is going through the solution, we are concerned about security, as all the information is in the cloud and not on-premises. The user data authentification should be higher to better prevent malicious attacks."
"Some competitors are much faster in providing out-of-the-box solutions, more innovative solutions. In terms of innovation, in many cases, they're lagging behind."
"It would be very helpful if we had better access to a knowledge base, or online documentation, to help both us and our customers learn to use this solution."
"Prisma SD-WAN's technical support should be improved."
"Prisma could be a little cheaper."
"I'd like to see them move more towards CASB."
"The only con is the pricing because it's more premium."
"Prisma SD-WAN should provide more flexibility and scalability on the hardware."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
Cisco SD-WAN is ranked 1st in Software Defined WAN (SD-WAN) Solutions with 86 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 12 reviews. Cisco SD-WAN is rated 8.0, while Prisma SD-WAN is rated 8.6. The top reviewer of Cisco SD-WAN writes "A solution for integrating services to enhance up-time, performance and lower costs". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Cisco SD-WAN is most compared with Fortinet FortiGate, Meraki SD-WAN, VMware SD-WAN, Juniper Session Smart Router and Peplink SpeedFusion, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Meraki SD-WAN, Fortinet FortiGate, Aruba EdgeConnect SD-WAN Platform and VMware SD-WAN. See our Cisco SD-WAN vs. Prisma SD-WAN report.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors and best WAN Edge vendors.
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