We performed a comparison between Citrix Virtual Apps and Desktops and Citrix Workspace based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: PeerSpot users seem to feel that Citrix Virtual Apps and Desktop is the more complete solution. The solution can work alone as an Application Developer in addition to performing outstandingly in the VDI space. The solution is very flexible, secure, robust, and can be used on any device.
"I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients."
"The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly."
"The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform."
"The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment."
"The installation and maintenance are good."
"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."
"Citrix DaaS’s most valuable feature is the virtualization of applications and desktops."
"The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure."
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"The service dash and Workspace Environment Manager service are good features."
"The most valuable feature of Citrix Workspace is its security."
"The ease of access and the confidentiality and security that it provides is what we like best."
"The feature that I like is that it is fast."
"The price and user interface are great."
"It is a very scalable solution."
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was."
"With this product, everyone can have a similar kind of desktop environment."
"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."
"There are many latency and slowness issues, which are things looked after by Citrix."
"Pricing and technical support needs improvement."
"We encounter compatibility issues related to hardware, scanners, and other devices."
"Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services."
"Tech support can be slow if you do not receive help from the US representatives."
"The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers."
"Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up."
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"When there are technical issues, sometimes we can't get on the cloud."
"If there are connectivity issues, there are stability issues."
"Some customers find the price to be a significant factor. They have a hard time understanding the extra cost of the services"
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"Citrix duplicates multiple processes."
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"The product's technical support services need improvement."
"It is slow. When everybody is logged in, it does have a tendency to slow down. You can tell the connectivity slows down a little bit, but it's still a good product."
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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 26 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Citrix Workspace is rated 8.4. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Microsoft Remote Desktop Services and Apache Guacamole, whereas Citrix Workspace is most compared with Microsoft Remote Desktop Services, VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX and Parallels Remote Application Server (RAS). See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Citrix Workspace report.
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