We compared Commvault Complete Data Protection and Dell NetWorker based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"The Commvault Complete Data Protection interface is straightforward to use."
"The data protection itself is very good compared to other products."
"Commvault is a stable solution for Red Hat Linux."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"Commvault has a unique administration platform with more features than its competitors."
"I like the product because of its simplicity and the fact that it provides one single interface for managing everything, including storage, data, and policies."
"There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs."
"The most valuable feature of Metallic is its flexibility and user-friendly."
"The software implementation takes about 30 minutes."
"Good scalability and virtual environment protection."
"The solution has a longer lifespan."
"NetWorker's most valuable feature is recovery, including the policy-based backups that can be configured."
"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."
"The solution offers compatibility with many types of database systems. It is one of the largest backup solutions. Additionally, it gives important information about data domain systems with deduplication."
"Dell EMC NetWorker is scalable."
"The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy."
"Improved documentation and user training resources could contribute to a smoother onboarding process and more effective utilization of the platform's capabilities."
"The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues."
"The solution is expensive in comparison to similar solutions."
"The Java interface is not great. The Command Center interface is far better and it looks nicer, but it doesn't have all the powerful features available in the CommServe/Java console. The place to improve the product is on the management interface level."
"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"There could be improvements to the backup failures."
"The deployment process should be simplified because it is not something that just anybody can do."
"There should be total integration of the replication and cloud logistic back up on cloud."
"Currently, the NetWorker server only supports the Windows server bare-metal recovery, so an improvement would be built-in support for Linux and UNIX BMR."
"The security features need backup and encryption. It would be nice if they added this feature. I would also like to be able to decrypt when restoring the security features. Hackers can sense these vulnerabilities today, and we need to have our enterprise prepared."
"NetWorker sometimes has issues with the backup not starting and with connecting to the Oracle servers."
"The solution could improve by having more integration."
"We have faced problems with the initial configuration of the solution."
"Reporting and support for this product need to be improved. There are multiple bugs that need to be fixed."
"The web console could be a lot better."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Commvault Cloud is rated 8.6, while Dell NetWorker is rated 7.8. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AvePoint Cloud Backup, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Dell PowerProtect DD (Data Domain). See our Commvault Cloud vs. Dell NetWorker report.
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