We compared Commvault Complete Data Protection and Nakivo based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Nakivo's support is praised for being quick, considerate, and attentive.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality.
"The most important feature is that everything can be controlled using a single console."
"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."
"The product alerts the security team about threats."
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"It runs all the tests and emails us the reports. We take daily, weekly, and monthly snapshots, and I integrate the storage snapshot scripts with the Commvault workflow. The Commvault workflow runs all the scripts and sends us the reports. It also features cloud-side reports and workflows. Commvault has many tools for backing up, restoring, and archiving things, but we use another service for our archives."
"One of the most valuable features is the encryption which helps save you from ransomware. Because the data is already encrypted, it cannot be encrypted again."
"The diversity on offer is very, very good. Everything is supported. It's great."
"Perfect for someone who doesn't want to waste time."
"It is easy to manage all of the individual backup jobs, check the status every day, and it can even send an email to keep us informed."
"The user interface is good, and it's user-friendly. I also like its usability with hyper-convergence products like Nutanix and others in the data infrastructure."
"The virtual appliance for VMware vSphere is easy to deploy, easy to manage, and we have no need for additional Windows licenses."
"It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs."
"The most important feature besides the easy management of the different backup jobs is the automated e-mail notification functionality."
"Every new version has got some tweaks and improvements in stability and speed."
"The main advantage from our perspective is the ability to plug this solution into an existing infrastructure on a cheap device and point the backup at the server targets and configure the backup options in a simple menu; linking to a cheap cloud resource for a simple solution for off-site storage."
"We previously had difficulty with the support being foreign."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"I would like Commvault to have a feature for cybersecurity threats, e.g. securing the target backup repository. Commvault just started testing and releasing this feature, but it needs to be stabilized."
"If I were to ask them to work on something, it would be the fidelity of the alerts that occur. They should tell me if it is a real event or not. It is easy for it to identify that something hit it but give me more information. They can build AI into the engine so that I get better output from an alert to tell me if I should really be interested in that or not."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"The initial setup was complicated."
"There is room for improvement in the data center application running on the cloud for the platform."
"The initial setup was complex."
"The only thing I could say is maybe some more options for job scheduling are needed."
"I would love to see BackBlaze B2 implementation in the future, as that would be our preferred cloud destination, but Amazon and Wasabi are both very great choices in the meantime."
"There is a familiar error that pops up and that is a VM error as much as it is a Nakivo error. It says that the job couldn't calm the VM and restores might be impacted. That error is, to say the least, a bit scary. I have seen this type of error on other backup systems also."
"When you schedule some jobs, you should be able to see a list of the jobs contained within each. You have to open up the editor to see what is inside. You must click through and edit stuff. Each time, it asks you to save or discard changes. It's very annoying. You only see the name of the scheduled job, and you need to edit it to see what's it's inside."
"In the future, I would like to see support for backing up data to more cloud platforms, besides Amazon."
"It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time."
"More statistic options would be a great feature."
"The process for getting unused diskspace back from the data repository is slow."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. Commvault Cloud is rated 8.6, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and IBM Spectrum Protect. See our Commvault Cloud vs. NAKIVO Backup & Replication report.
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