We compared Commvault Complete Data Protection and NetApp Cloud Volumes ONTAP across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Commvault has a more intricate setup process, but once implemented, it is commended for its simplicity and user-friendly interface. It provides a wide range of recovery options and integrates well with various storage platforms. Conversely, NetApp Cloud Volumes ONTAP has a straightforward setup and is highly regarded for its integration capabilities with both on-premises and cloud environments. It offers features like cloud backup and data replication between different cloud providers. However, it receives mixed feedback regarding customer support and is considered costly by certain users.
"It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues."
"The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform."
"Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats."
"The solution is very stable and offers a good level of performance."
"We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs."
"There is unified storage, which provides flexibility. It is set up perfectly for performance and provisioning. We are able to monitor everything using a separate application. It provides error and critical warnings that allow us to take immediate action through ONTAP. We are able to manage everything, log a case, and follow up with the support team, who can fix it. That is how it is unified."
"If you have a fair amount of experience with NetApp, you can work on it very easily."
"The fast recovery time objective with the ability to bring the environment back to production in case something happens."
"Multiprotocol is the most valuable because Amazon was not able to provide us with access to the same data from Linux and from Windows clients. That was our value proposition for CVO, Cloud Volumes ONTAP."
"It offers ease of use and a comprehensive suite of applications, including features like SnapMirror, SnapVault, and unified snapshot management, all bundled into a single product."
"We use the mirroring to mirror our volumes to our DR location. We also create snapshots for backups. Snapshots will create a specified snapshot to be able to do a DR test without disrupting our standard mirrors. That means we can create a point-in-time snapshot, then use the ability of FlexClones to make a writeable volume to test with, and then blow it away after the DR test."
"We are definitely in the process of reducing our footprint on our secondary data center and all those snapshots technically reduce tape backup. That's from the protection perspective, but as far as files, it's much easier to use and manage and it's faster, too."
"We're using snapshots as well and it's a pretty useful feature. That is one of the main NetApp benefits. Knowing how to use snapshots in the on-prem environment, using snapshots on the cloud solution was natural for us."
"I would assess the Command Center as a very useful but sometimes difficult tool. It is multipurpose. It has all the features of logging and monitoring, especially for the actual setup. For us, it is easy because we work daily with it, but for customers who only use it once a week, they sometimes have some difficulties. Command Center is not user-friendly for beginners."
"Reduce the complexity for better understanding of the reports. There are a lot of variables in which you can get confused while elaborating on reports."
"They reply to the support portal weekly, but there are some delays."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"We previously had difficulty with the support being foreign."
"Mostly controls, visibility, cost allocation."
"The tool should revise its licensing."
"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them. We should easily be able to glance at all issues. If I had not gone with the on-premise version, I would have had regular reports with the cloud version. It would be an advantage if they increase the compression rate of the backup. I am keeping it on-prem, so I'll need more disks depending on the policies that I have in the retention period. Its price could also be lower. If a good solution can be cheaper, it is always an advantage."
"The product is more restricted with underlying cloud."
"There is room for improvement with the capacity. There's a very hard limit to how many disks you can have and how much space you can have. That is something they should work to fix, because it's limiting. Right now, the limit is about 360 terabytes or 36 disks."
"The only issue we had lately was that outside our VPC we could not reach the virtual IP, the floating IP. I heard that they have fixed that..."
"It definitely needs improvement with respect to clustering and with respect to more collaborative integrations with Azure. Right now, we have very limited functionalities with Azure, except for storage. If CVO could be integrated with Azure that would help. When there is any sort of maintenance happening in the cloud, it disrupts the service in Cloud Volumes ONTAP."
"The support is good in general but the initial, front-line support could be improved. Because I have already been using the product for so long, when I call support I would rather talk to somebody who is a little bit more advanced or senior, rather than talking to the first-level support. Usually, it takes some time to reach out to their senior support."
"I would like this solution to be brought to all the three major players. Right now it's supported only on AWS and Azure. They should bring it to Google as well, because we would like to have flexibility in choosing the underlying cloud storage provider."
"In the next release, I would like to see more options on the dashboard."
"It would be fantastic if NetApp could offer a solution that's as user-friendly as Google Drive for seamless cloud storage integration."
Commvault Cloud is ranked 2nd in Cloud Backup with 104 reviews while NetApp Cloud Volumes ONTAP is ranked 10th in Cloud Backup with 60 reviews. Commvault Cloud is rated 8.6, while NetApp Cloud Volumes ONTAP is rated 8.8. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of NetApp Cloud Volumes ONTAP writes "Its data tiering helps keep storage costs under control". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas NetApp Cloud Volumes ONTAP is most compared with Azure NetApp Files, Amazon S3, Amazon EFS (Elastic File System), Google Cloud Storage and Red Hat Ceph Storage. See our Commvault Cloud vs. NetApp Cloud Volumes ONTAP report.
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