We performed a comparison between Commvault Cloud and OpenText Content Manager based on real PeerSpot user reviews.
Find out in this report how the two File Archiving solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Commvault has a unique administration platform with more features than its competitors."
"It is a scalable solution."
"We switched to Commvault because we were looking to centralize management. This reduced IT administrator time as well as providing stability and reliability for data backups in a single console."
"Metallic helped me to restore the data within an hour, which is much faster than restoring from Microsoft services."
"Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required."
"The expanse of the decoys that they have is valuable. They cover everything on the corporate side that you would think of, such as Windows, Linux, and even applications like SAP. They also go into the OT environment and emulate OT devices as well."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"In the VM, we have Live Recovery, Live Mount, and Live Sync."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"The product can be integrated with different solutions."
"It has a robust search but has often been difficult for people to learn."
"An advantage is integration with your IP directory."
"I did not face issues with the product's scalability...The solution's technical support is good."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market."
"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."
"The solution needs better Office 365 data backup management."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"Improved documentation and user training resources could contribute to a smoother onboarding process and more effective utilization of the platform's capabilities."
"Our customers complain that this is a difficult product to manage."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"The product is expensive."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The product could improve its scalability."
"The stability of the solution is an area of concern where improvements can be made."
"The ease of use should be addressed."
"Due to very limited use in the industry, vendor and contract support are hard to find."
Commvault Cloud is ranked 2nd in File Archiving with 104 reviews while OpenText Content Manager is ranked 5th in File Archiving with 21 reviews. Commvault Cloud is rated 8.6, while OpenText Content Manager is rated 7.6. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management. See our Commvault Cloud vs. OpenText Content Manager report.
See our list of best File Archiving vendors.
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